Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Zoe Whitley

Shaker Heights

Summary

A driven and results-oriented retail professional with nearly 7 years of experience in dynamic sales environments. Known for delivering exceptional customer experiences and fostering high-performing teams. I played Division 1 lacrosse at Boston University, bringing a competitive edge and team-first mindset to every role. Born in Denmark and fluent in Danish, I offer strong cross-cultural communication skills. I was on track to manage an ALO location before relocating back to Columbus, where I'm now looking to bring my leadership, passion for retail, and strong sales acumen to a new opportunity.

Overview

10
10
years of professional experience

Work History

Sales Associate

Alo Clothing
Boston
02.2022 - 06.2025
  • Assisted customers with product selection and provided personalized styling advice.
  • Maintained store presentation by organizing merchandise and creating appealing displays.
  • Collaborated with team members to ensure a positive shopping experience for customers.
  • Engaged in product knowledge training to enhance customer service and support sales goals.

Bartender

Townhall Brewery
Columbus
01.2021 - 03.2022
  • Prepared and served a variety of beverages to customers.
  • Maintained cleanliness and organization of the bar area.
  • Engaged customers, providing recommendations on drinks and specials.
  • Mixed and garnished cocktails according to standard recipes.

Retail Sales Associate

Free People
Boston
01.2018 - 12.2020
  • Assisted customers in selecting and purchasing merchandise.
  • Maintained store appearance through visual merchandising and organization.
  • Processed transactions accurately using point-of-sale systems.
  • Trained new associates on store policies and procedures effectively.

Sales Associate

Abercrombie & Fitch
Rumson
01.2015 - 01.2018
  • Assisted customers with product selection and provided personalized styling advice.
  • Maintained store presentation by organizing merchandise and creating appealing displays.
  • Engaged in product knowledge training to enhance customer service and support sales goals.

Education

MBA - Finance

The Ohio State University
Columbus, OH
02-2024

Bachelor of Arts - Accounting And Finance

Boston University
Boston, MA
06-2023

Skills

  • Retail management
  • Customer engagement
  • Point-of-sale operation
  • Visual merchandising
  • Team collaboration
  • Problem solving
  • Friendly and outgoing

Affiliations

  • played D1 lacrosse at Boston University
  • love sports
  • horse back riding
  • honors student at BU

Languages

Danish
Native/ Bilingual
Spanish
Limited

Timeline

Sales Associate

Alo Clothing
02.2022 - 06.2025

Bartender

Townhall Brewery
01.2021 - 03.2022

Retail Sales Associate

Free People
01.2018 - 12.2020

Sales Associate

Abercrombie & Fitch
01.2015 - 01.2018

MBA - Finance

The Ohio State University

Bachelor of Arts - Accounting And Finance

Boston University

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