Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Zoe Wright

San Antonio,TX

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

3
3
years of professional experience

Work History

Sales Associate

Fatburger
04.2024 - 03.2025
  • Managed a team of sales associates, providing guidance and support to improve overall performance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.


Sales Associate

Zaxby's Chicken Fingers & Buffalo Wings
06.2022 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Undergraduate - Business And Marketing

Northwest Vista College
San Antonio, TX
05-2028

High School Diploma -

Taft Highschool
San Antonio, TX
06-2024

Skills

  • Customer service
  • POS system operation
  • Inventory tracking
  • Cash handling
  • Stocking and receiving
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Reliable and punctual
  • Conflict resolution
  • Adapt to diverse groups

Timeline

Sales Associate

Fatburger
04.2024 - 03.2025

Sales Associate

Zaxby's Chicken Fingers & Buffalo Wings
06.2022 - 04.2024

Undergraduate - Business And Marketing

Northwest Vista College

High School Diploma -

Taft Highschool

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