Zoe Zikai
Athens,Greece ,Athnes, Greece
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Julia And More
08.2022 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cashier, Hub
AB Vasilopoulos
04.2020 - 08.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Sales Associate
Η&Μ
07.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Master of Science - Clinical Psychology
Hellenic American University
Athens, Greece 12.2025
Bachelor of Science - Psychology, Psychotherapy And Counseling
University of Bolton
United Kingdom07.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Relationship Building
Certification
- Depressive disorders and modern therapeutic interventions. Psychopedia, training and psychotherapy center - [July 2024]
- Abusive, Manipulative and Criminal Personalities - Assessment and Appropriate Management. Psychopedia, training and psychotherapy center - [July 2024]
- Paraphilia Disorders - Diagnosis and Treatment Approaches.Psychopedia, training and psychotherapy center - [July 2024]
- Personality Disorders - Analysis and therapeutic approaches. Psychopedia, training and psychotherapy center - [Jan 2024]
- Introduction to Psychology.Hellas Network. [Feb 2022]
- Criminal Psychology and Delinquent Behavior. New York College, Athens. [March 2020]
- What is Mindfulness? From Theory to
Practice.New York College, Athens. [Feb 2020] - Bulimia Nervosa: a secret friend in the
time of need. New York College, Athens. [May 2019] - Illness Anxiety Disorder: An Interpersonal Phenomenological Analysis. New York College, Athens. [Nov 2019]
English
Albanian
Native or Bilingual
English
Full Professional
Greek
Native or Bilingual
Timeline
Sales Associate
Julia And More
08.2022 - 06.2024
Cashier, Hub
AB Vasilopoulos
04.2020 - 08.2022
Sales Associate
Η&Μ
07.2019 - 03.2020
Master of Science - Clinical Psychology
Hellenic American University
Bachelor of Science - Psychology, Psychotherapy And Counseling
University of Bolton
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