Zoeie Mendez
Allen Park,MI
Summary
Passionate and dedicated job seeker with strong interpersonal and multitasking abilities, eager to pursue an entry-level Esthetician position. Experienced in providing exceptional customer service in high-volume environments, with a focus on building loyal client relationships and delivering calm, kind service. Skilled in team collaboration, restocking, and supporting colleagues to achieve collective goals. Possesses excellent problem-solving skills, strong communication abilities, and a keen willingness to learn and grow within the field. Ready to contribute to a team’s success while continuously advancing organizational objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
The Rusted Crow Distillery
07.2016 - Current
- Explained menu items and suggested appropriate drink options for guest gave samples.
- Bussed and reset tables to keep bar dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
Server
The Rusted Crow Detroit
07.2016 - 10.2019
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Key Holder
Zumiez
01.2015 - 01.2016
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Bartendar
Kelly's Irish Pub
10.2012 - 01.2014
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
Store Co-Manager
Journeys Shoes
06.2011 - 12.2013
- Recommended quality workers to increase company's productivity and profitability.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked well in a team setting, providing support and guidance.
Education
Esthetician License - Esthetician
Douglas J Aveda
Ann Arbor, MI06-2020
High School Diploma -
Ombudsman Online School
Dearborn, MI06.2009
Skills
- Daily memorization
- Team member support
- Kind and calm customer service
- Waxing
- Guest services expertise
- Sanitization
- Professional demeanor
- Client needs assessment
- Attention to detail
- Eyelash extension application
- Continuing education
- Lash lift and tint
Certification
- Licensed esthetician - 2020
- eyelash technician certification - 2025
Timeline
Server
The Rusted Crow Distillery
07.2016 - Current
Server
The Rusted Crow Detroit
07.2016 - 10.2019
Key Holder
Zumiez
01.2015 - 01.2016
Bartendar
Kelly's Irish Pub
10.2012 - 01.2014
Store Co-Manager
Journeys Shoes
06.2011 - 12.2013
Esthetician License - Esthetician
Douglas J Aveda
High School Diploma -
Ombudsman Online School
Availability
Availability:
Available for evening and weekend shifts.