Zoe Marie Elizabeth Auer
Summary
Friendly Receptionist with background in various restaurant settings. Knowledgeable about organization, service, and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
6
6
years of professional experience
Work History
Receptionist
Mitchell's Salon And Day Spa
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained visitor log for entering and leaving facility for security purposes.
- Organized, maintained and updated information in computer databases.
- Handled assignments independently with good judgement and critical thinking skills.
Cook
Chickn'Cone
02.2023 - 10.2023
- Identified inefficiencies leading to improved productivity.
- Trained and supervised cooking staff to expertly meet daily needs.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
Cook
Stone's Bowling Lanes
03.2022 - 11.2022
Lifeguard
Community Pool
05.2020 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Cook
Dairy Queen
04.2021 - 10.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Pool Attendant
Community Pool
05.2018 - 09.2019
- Moved umbrellas and lounge chairs at request of guests.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Checked side duty list for opening and closing procedures.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
Education
High School Diploma -
Mount Notre Dame High School
Cincinnati, OH05.2023
Skills
- Clerical Support
- Performance Improvement
- Organization Skills
- Customer/Client Relations
- Telephone Skills
- Greeting and Seating Clients
Christian Retreat Leader
Volunteers at a non-profit retreat center in Dayton, The Bergamo Center, to lead spiritual retreats for high school juniors in the tri-state area.
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Receptionist
Mitchell's Salon And Day Spa
10.2023 - Current
Cook
Chickn'Cone
02.2023 - 10.2023
Cook
Stone's Bowling Lanes
03.2022 - 11.2022
Cook
Dairy Queen
04.2021 - 10.2021
Lifeguard
Community Pool
05.2020 - 09.2022
Pool Attendant
Community Pool
05.2018 - 09.2019
High School Diploma -
Mount Notre Dame High School
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