Summary
Overview
Work History
Education
Skills
Awards
Affiliations
Timeline
Generic

Zoey Archibald

Mill Valley,CA

Summary

Energetic and customer-focused individual with experience as a yoga studio receptionist and camp counselor. Proven ability to provide exceptional service, manage client relationships, and create positive, engaging environments. Adept at multitasking in fast-paced settings and committed to delivering an excellent customer experience.

Overview

4
4
years of professional experience

Work History

Receptionist

NOW Power Yoga
03.2023 - 06.2024
  • Handled cash and credit card payments with accuracy
  • Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
  • Assisted in resolving customer complaints and disputes
  • Maintained detailed and accurate records of visitor requests and of calls received
  • Transmitted information and documents to customers via computer and mail
  • Displayed pleasant and professional voice and demeanor, positively representing organization
  • Used sign-in sheets and other check-in procedures to track visitors on premises
  • Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
  • I am switching to fewer shifts a week so during Summer 2024 this job will be less time consuming

Camp Counselor

Mill Valley Recreation
06.2023 - 09.2023
  • Utilized patience and understanding when dealing with challenging behavior from campers
  • Showed leadership skills by motivating campers to participate in team building activities
  • Managed multiple tasks simultaneously while supervising large groups of children
  • Adapted quickly to changing schedules and expectations while working as part of a team
  • Communicated with parents and answered questions regarding camp policies and activities
  • Demonstrated excellent communication abilities while resolving conflicts between campers in a professional manner
  • Organized and explained rules for various team games and activities
  • Monitored closely camper interactions to identify any signs of bullying
  • Ensured safety protocols were followed at all times during activities both inside and outside of the facility
  • Attended staff meetings and relayed important information to campers

Camp Counselor/Director

Sisters Summer Camp (Run independently)
06.2020 - 08.2023
  • Hosted camp for neighborhood in my backyard with my younger sister and a few friends for 3 weeks a year during school breaks over winter/summer
  • Coordinated and managed camp events
  • Created and implemented camp activities
  • Managed multiple tasks simultaneously while supervising large groups of children
  • Created an inclusive environment for all campers regardless of age, gender or race
  • Developed strong organizational skills by planning and executing daily camp activities for a group of children
  • Communicated with parents and answered questions regarding camp policies and activities

Camp Counselor Volunteer

Surfworks
06.2022 - 07.2023
  • Created lesson plans that incorporated surfing fundamentals, oceanography and environmental awareness
  • Analyzed conditions before sessions to determine optimal location and time of day for best results
  • Collaborated with other instructors to teach basic skills such as paddling and pop-ups
  • Developed and implemented surf lessons tailored to each student's individual needs
  • Organized beach cleanups
  • Instructed on stretching techniques and safety precautions prior to entering the water
  • Performed equipment maintenance such as waxing boards and cleaning
  • Encouraged students to take risks while building confidence in the water

Tutor Volunteer

Bridge The Gap
09.2022 - 06.2023
  • Explained difficult concepts, terms and theories in easy-to-understand terminology
  • Mentored and supported students to build their confidence and study skills
  • Demonstrated patience while teaching difficult concepts
  • Tutored students in math, reading and writing to help them improve their grades and confidence
  • Assisted students with developing positive academic strategies to improve learning and boost self-confidence
  • Utilized technology to enhance and extend the learning process

Dance Teacher/Camp Counselor

Performing Arts Academy of Marin
01.2022 - 06.2023
  • Managed a group of up to 15 3-5 year-olds with a partner or independently
  • Created and implemented camp activities
  • Addressed camper concerns and promptly resolved disputes
  • Enforced camp safety guidelines and conducted disciplinary action following infractions
  • Communicated with parents and answered questions regarding camp policies and activities
  • Collaborated with choreographers to refine or modify dance steps
  • Assisted with maintenance and improvement of camp property

Education

No Degree - Anthropology And Geography

California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA
06-2028

High School Diploma -

Tamalpais High School
Mill Valley, CA
06-2024

Skills

  • Costumer Service
  • Multitasking
  • Communication
  • Organization
  • Adaptability
  • Activity Planning
  • Group Facilitation
  • Conflict Resolution

Awards

  • Honor Roll Every Year of High School
  • Terwilliger Community Service Award
  • Dance Team Captain (Performing Arts Academy of Marin)

Affiliations

  • Alpha Phi San Luis Obispo Epsilon Chi Chapter

Timeline

Camp Counselor

Mill Valley Recreation
06.2023 - 09.2023

Receptionist

NOW Power Yoga
03.2023 - 06.2024

Tutor Volunteer

Bridge The Gap
09.2022 - 06.2023

Camp Counselor Volunteer

Surfworks
06.2022 - 07.2023

Dance Teacher/Camp Counselor

Performing Arts Academy of Marin
01.2022 - 06.2023

Camp Counselor/Director

Sisters Summer Camp (Run independently)
06.2020 - 08.2023

No Degree - Anthropology And Geography

California Polytechnic State University, San Luis Obispo

High School Diploma -

Tamalpais High School
Zoey Archibald