Zoey Archibald
Mill Valley,CA
Summary
Energetic and customer-focused individual with experience as a yoga studio receptionist and camp counselor. Proven ability to provide exceptional service, manage client relationships, and create positive, engaging environments. Adept at multitasking in fast-paced settings and committed to delivering an excellent customer experience.
Overview
4
4
years of professional experience
Work History
Receptionist
NOW Power Yoga
03.2023 - 06.2024
- Handled cash and credit card payments with accuracy
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
- Assisted in resolving customer complaints and disputes
- Maintained detailed and accurate records of visitor requests and of calls received
- Transmitted information and documents to customers via computer and mail
- Displayed pleasant and professional voice and demeanor, positively representing organization
- Used sign-in sheets and other check-in procedures to track visitors on premises
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- I am switching to fewer shifts a week so during Summer 2024 this job will be less time consuming
Camp Counselor
Mill Valley Recreation
06.2023 - 09.2023
- Utilized patience and understanding when dealing with challenging behavior from campers
- Showed leadership skills by motivating campers to participate in team building activities
- Managed multiple tasks simultaneously while supervising large groups of children
- Adapted quickly to changing schedules and expectations while working as part of a team
- Communicated with parents and answered questions regarding camp policies and activities
- Demonstrated excellent communication abilities while resolving conflicts between campers in a professional manner
- Organized and explained rules for various team games and activities
- Monitored closely camper interactions to identify any signs of bullying
- Ensured safety protocols were followed at all times during activities both inside and outside of the facility
- Attended staff meetings and relayed important information to campers
Camp Counselor/Director
Sisters Summer Camp (Run independently)
06.2020 - 08.2023
- Hosted camp for neighborhood in my backyard with my younger sister and a few friends for 3 weeks a year during school breaks over winter/summer
- Coordinated and managed camp events
- Created and implemented camp activities
- Managed multiple tasks simultaneously while supervising large groups of children
- Created an inclusive environment for all campers regardless of age, gender or race
- Developed strong organizational skills by planning and executing daily camp activities for a group of children
- Communicated with parents and answered questions regarding camp policies and activities
Camp Counselor Volunteer
Surfworks
06.2022 - 07.2023
- Created lesson plans that incorporated surfing fundamentals, oceanography and environmental awareness
- Analyzed conditions before sessions to determine optimal location and time of day for best results
- Collaborated with other instructors to teach basic skills such as paddling and pop-ups
- Developed and implemented surf lessons tailored to each student's individual needs
- Organized beach cleanups
- Instructed on stretching techniques and safety precautions prior to entering the water
- Performed equipment maintenance such as waxing boards and cleaning
- Encouraged students to take risks while building confidence in the water
Tutor Volunteer
Bridge The Gap
09.2022 - 06.2023
- Explained difficult concepts, terms and theories in easy-to-understand terminology
- Mentored and supported students to build their confidence and study skills
- Demonstrated patience while teaching difficult concepts
- Tutored students in math, reading and writing to help them improve their grades and confidence
- Assisted students with developing positive academic strategies to improve learning and boost self-confidence
- Utilized technology to enhance and extend the learning process
Dance Teacher/Camp Counselor
Performing Arts Academy of Marin
01.2022 - 06.2023
- Managed a group of up to 15 3-5 year-olds with a partner or independently
- Created and implemented camp activities
- Addressed camper concerns and promptly resolved disputes
- Enforced camp safety guidelines and conducted disciplinary action following infractions
- Communicated with parents and answered questions regarding camp policies and activities
- Collaborated with choreographers to refine or modify dance steps
- Assisted with maintenance and improvement of camp property
Education
No Degree - Anthropology And Geography
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA06-2028
High School Diploma -
Tamalpais High School
Mill Valley, CA06-2024
Skills
- Costumer Service
- Multitasking
- Communication
- Organization
- Adaptability
- Activity Planning
- Group Facilitation
- Conflict Resolution
Awards
- Honor Roll Every Year of High School
- Terwilliger Community Service Award
- Dance Team Captain (Performing Arts Academy of Marin)
Affiliations
- Alpha Phi San Luis Obispo Epsilon Chi Chapter
Timeline
Camp Counselor
Mill Valley Recreation
06.2023 - 09.2023
Receptionist
NOW Power Yoga
03.2023 - 06.2024
Tutor Volunteer
Bridge The Gap
09.2022 - 06.2023
Camp Counselor Volunteer
Surfworks
06.2022 - 07.2023
Dance Teacher/Camp Counselor
Performing Arts Academy of Marin
01.2022 - 06.2023
Camp Counselor/Director
Sisters Summer Camp (Run independently)
06.2020 - 08.2023
No Degree - Anthropology And Geography
California Polytechnic State University, San Luis Obispo
High School Diploma -
Tamalpais High School
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