Zoey Melton
Corpus Christi
Summary
Dynamic Assistant Manager at Garrett's Barbecue with a proven track record in enhancing customer satisfaction and streamlining operations. Expert in money handling and team leadership, I successfully mentored staff, improved cash accuracy, and maintained optimal inventory levels, contributing to a positive work environment and efficient service delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assitant Manager
Garrett's Barbecue
09.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Bachelor Of Arts - Psychology
Texas A&M University
Corpus Christi, TXSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Staff training and development
Certification
Drivers Liscense
Food Handlers
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assitant Manager
Garrett's Barbecue
09.2023 - Current
Bachelor Of Arts - Psychology
Texas A&M University
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