Zoey Metz
Oakmont,PA
Summary
Proactive Sales Associate and Family Nanny with extensive experience in customer engagement, cash handling, and child care. Skilled in maintaining store visual appeal, managing financial transactions, and fostering customer relationships, as well as providing safe, developmentally appropriate activities for children. Bringing strong problem-solving skills and a commitment to advancing in a new role.
Overview
5
5
years of professional experience
Work History
Sales Associate
American Eagle Outfitters, Inc
2022.10 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Summer Nanny
Mary Kate Wallace
2024.05 - 2024.08
- Resolved conflicts between children using effective communication techniques that fostered empathy and respect among peers.
- Developed strong rapport with parents, communicating daily updates on their children''s progress and needs.
- Provided developmentally appropriate activities for children.
- Monitored children's play activities to verify safety.
- Transported children to and from activities using personal or family vehicle.
Family Nanny
Christine Daley
2019.08 - 2022.08
- Played games, worked on puzzles, and read books to young children.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and taking children to activities.
Education
Associate of Arts - Child And Family Studies
Westminster College
New Wilmington, PA05.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Relationship Building
Timeline
Summer Nanny
Mary Kate Wallace
2024.05 - 2024.08
Sales Associate
American Eagle Outfitters, Inc
2022.10 - Current
Family Nanny
Christine Daley
2019.08 - 2022.08
Associate of Arts - Child And Family Studies
Westminster College
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