Zoey Sparks
Tahlequah,Oklahoma
Summary
Dynamic and dedicated professional with a strong foundation in dispatch operations, currently serving part-time with NSU Police since September 2025 while balancing commitments to athletics. A former multisport athlete and the first female wrestler at Oologah-Talala High School, experiences in sports have fostered resilience and teamwork skills. Known for a personable demeanor and meticulous attention to detail, adept at resolving issues swiftly and efficiently. Equipped with a solid understanding of logistics and transportation operations, along with expertise in routing software and communication tools, committed to ensuring seamless operations and timely deliveries through exceptional organizational and multitasking abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dispatcher
Northeastern State University Police
09.2025 - Current
- Certified OLET’s dispatcher
- Coordinated emergency response efforts to ensure timely assistance for callers in distress.
- Utilized advanced dispatch software to log incidents and track unit locations accurately.
- Implemented process improvements that enhanced call handling efficiency and accuracy.
- Collaborated with law enforcement, fire, and medical services to streamline communication during emergencies.
- Developed comprehensive incident reports to facilitate post-event analysis and strategic planning.
- Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.
- Monitored multiple communication channels to prioritize and dispatch resources effectively.
Middle School Volenteer Softball Coach
05.2024 - Current
- Participated in group activities with students to build teamwork and foster healthy relationships.
- Assisted with organization and supervision of after-school activities for students.
- Served as a positive role model for students by demonstrating strong work ethic, active participation, and commitment to education throughout all volunteer activities.
- Offered advice and support to students on how to best handle personal issues, stress and anxiety.
- Developed individualized training plans to enhance athlete performance and skills.
- Analyzed athletes' strengths and weaknesses to tailor coaching strategies effectively.
- Provided ongoing feedback to athletes, promoting continuous improvement in techniques.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
High School Volunteer Women's Wrestling Coach
11.2023 - Current
- Developed training programs to enhance athletes' technical skills and competitive performance.
- Evaluated athlete performance metrics to track progress and inform future training decisions.
- Fostered a positive team culture, encouraging teamwork and sportsmanship among athletes throughout the season.
- Enhanced wrestler technique through focused one-on-one coaching sessions, leading to increased wins in competitions.
- Maintained comprehensive knowledge of athletic medicine as related to common injuries and conditions across sport.
- Assisted head coach by overseeing practice warmups, conditioning and daily exercises while modeling technique.
- Educated individuals on importance of proper nutritional and sleep habits, demonstrating impact on physical performance.
- Boosted player confidence through personalized training sessions and continuous feedback.
Grounds Crew Member
College Workstudy
08.2024 - 05.2025
- Keeping track of supplies, field maintenance, organizing paperwork etc.
- Operated and maintained landscaping equipment to ensure optimal performance and safety.
- Collaborated with team members to complete landscaping projects efficiently and effectively.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Home Maintence
Home Maintenance
03.2022 - 08.2022
- Grounds keeping, customer and employer services
- Operated landscaping equipment to maintain campus grounds and enhance aesthetic appeal.
- Collaborated with team members to execute seasonal landscape projects and improve outdoor spaces.
- Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Promoted teamwork among crew members through clear communication and cooperation during project execution.
- Increased efficiency in daily tasks by utilizing proper tools and techniques for each job assignment.
- Enhanced green spaces by performing routine maintenance tasks, such as mowing, trimming, and edging.
Education
High School Diploma -
Oologah- Talala High School
Oologah, OK05-2022
Associates degree - Psychology
Labette Community College
Parsons, Kansas05-2024
Associate of Science - Criminal Justice
Labette Community College
Parsons, Kansas05-2025
Associate of Science - Sociology
Labette Community College
Parsons, Kansas05-2025
Bachelor of Science - Criminal Justice
Northeastern State University
Tahlequah, Oklahoma05-2026
Bachelor of Science - Psychology
Northeastern State University
Tahlequah, OK05-2026
Master of Science - Criminal Justice
Northeastern State University
Tahlequah, OK05-2027
Skills
- Computer skills
- Customer service
- Hands on work
- Teamwork
- Hard work ethic
- Common sense
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Stress tolerance
- Problem-solving
- Dispatching field personnel
- Incident reporting
Certification
- Licensed Oklahoma Law Enforcement Telecommunications System [OLETS] - 2025-Present
LANGUAGES
English
Timeline
Dispatcher
Northeastern State University Police
09.2025 - Current
Grounds Crew Member
College Workstudy
08.2024 - 05.2025
Middle School Volenteer Softball Coach
05.2024 - Current
High School Volunteer Women's Wrestling Coach
11.2023 - Current
Home Maintence
Home Maintenance
03.2022 - 08.2022
High School Diploma -
Oologah- Talala High School
Associates degree - Psychology
Labette Community College
Associate of Science - Criminal Justice
Labette Community College
Associate of Science - Sociology
Labette Community College
Bachelor of Science - Criminal Justice
Northeastern State University
Bachelor of Science - Psychology
Northeastern State University
Master of Science - Criminal Justice
Northeastern State University