Zohaib Farooqi
Upland,CA
Summary
Results-driven sales lead with expertise in client relationship cultivation and efficient issue resolution. Proven ability to monitor sales performance and enhance team effectiveness through data analysis and project management. Track record of improving customer satisfaction and team collaboration while achieving sales objectives.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Sales Lead
A.I Data Supplies
Lathrop, California
03.2022 - 05.2026
- Cultivated relationships with key clients to identify and address specific needs and preferences.
- Monitored sales performance metrics to identify team strengths and areas for improvement.
- Resolved customer complaints efficiently while upholding quality standards.
- Assisted in strategic planning and setup of merchandise displays, enhancing visibility of target products.
Seasonal Retail Associate
Nordstrom
Dublin, California
11.2025 - 02.2026
- Assisted customers in finding products, answered questions, and made product recommendations.
- Assisted customers with product selection and inquiries.
- Collaborated with team members to enhance customer satisfaction.
- Restocked shelves and ensured product availability for shoppers.
- Maintained organized and visually appealing merchandise displays.
Wireless Sales Representative
Acosta Group - Premium Wireless
Livermore, California
11.2023 - 02.2025
- Achieved and surpassed daily sales and store objectives.
- Guided customers in product selection and resolved troubleshooting inquiries to ensure satisfaction.
- Tracked updates on new device specifications and service plans to provide informed recommendations.
- Organized and maintained clean, well-stocked store displays and workspaces to enhance customer experience.
Education
Bachelor of Science - Computer Information Systems
California Polytechnic State University, Pomona
Pomona, CA05-2028
Associate of Science - Information Technology
San Joaquin Delta College
Stockton, CA08-2026
Skills
- Customer service
- Data analysis
- Project management
- Technical troubleshooting
- Team collaboration
- Microsoft Office Suite
- Effective communication
- Car sales
Certification
- CCNA (In Progress)
- COMPTIA A+ (In Progress)
Timeline
Seasonal Retail Associate
Nordstrom
11.2025 - 02.2026
Wireless Sales Representative
Acosta Group - Premium Wireless
11.2023 - 02.2025
Sales Lead
A.I Data Supplies
03.2022 - 05.2026
Bachelor of Science - Computer Information Systems
California Polytechnic State University, Pomona
Associate of Science - Information Technology
San Joaquin Delta College