Summary
Overview
Work History
Education
Skills
Projects
Timeline
AssistantManager

Zohal Mohammad

Schaumburg,IL

Summary

Experienced counselor actively seeking full-time employment in a clinical research capacity. Eager to connect my classroom success, study abroad lessons, and work experience into a successful career empowering and supporting others. I value hard work and dedication to high quality as the core of my professional development.

Overview

10
10
years of professional experience

Work History

Consultant

Alexian Brothers
10.2022 - Current
  • Performing assessment tasks as procedures and therapeutic interventions to figure patients treatment plan; charting and reporting any changes to doctors
  • Reform with patients every other day to observe changes with medicine and psychological behaviors
  • Discuss with doctors, nurses and case managers for patients after care programs
  • Present therapeutic groups to 11 patients about cognitive behavioral, interpersonal, behavior therapy and more.

Assistant Manager

Lakeshore Estate
06.2014 - Current
  • Proactively engage with customers to identify service needs and provide appropriate solutions that exceed their expectations.
  • Leveraged cross-selling opportunities during interactions with customers, including consistently exceeding weekly sales targets by 50-100% for credit promotion

Behavioral Health Technician

Mercy Hospital
12.2019 - 10.2022
  • Activity providing care for improving patients' wellbeing, state-of-mind, safety and interacting with patients for moral support
  • De-escalate episodic patient situations, including breath coaching, active listening, and other behavioral therapy techniques
  • Performing clinical, non-clinical procedures, and assisting with patient care to improve the overall quality of care
  • Conduct safety rounds with patients to check vitals and perform risk assessment
  • Conduct patient group therapy sessions.

Sale Representative

Jcpenny
03.2015 - 08.2019
  • Proactively engage with customers to identify service needs and provide appropriate solutions that exceed their expectations
  • Leveraged cross-selling opportunities during interactions with customers, including consistently exceeding weekly sales targets by 50-100% for credit promotion.

Education

Bachelor of Arts - Psychology

University of Missouri-Saint Louis
St.Louis

Skills

  • Customer service
  • Medical administrative support
  • EHR system
  • OSHA
  • Computer/data entry
  • Soft/hard skills
  • Communication
  • Problem solving
  • Teamwork
  • Product knowledge
  • Negotiation
  • Consulting

Projects

Community Service Alliance, Summer Inter; Hato Mayor, Supported women from low socioeconomic backgrounds by providing guidance for identifying and securing employment opportunities, aiding their understanding of the labor force. Worked with a team to construct and improve housing for residents of an impoverished village in the Dominican Republic.

Timeline

Consultant

Alexian Brothers
10.2022 - Current

Behavioral Health Technician

Mercy Hospital
12.2019 - 10.2022

Sale Representative

Jcpenny
03.2015 - 08.2019

Assistant Manager

Lakeshore Estate
06.2014 - Current

Bachelor of Arts - Psychology

University of Missouri-Saint Louis

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Zohal Mohammad