Zohal Mohammad
Schaumburg,IL
Summary
Experienced counselor actively seeking full-time employment in a clinical research capacity. Eager to connect my classroom success, study abroad lessons, and work experience into a successful career empowering and supporting others. I value hard work and dedication to high quality as the core of my professional development.
Overview
10
10
years of professional experience
Work History
Consultant
Alexian Brothers
Hoffman Estates, IL
10.2022 - Current
- Performing assessment tasks as procedures and therapeutic interventions to figure patients treatment plan; charting and reporting any changes to doctors
- Reform with patients every other day to observe changes with medicine and psychological behaviors
- Discuss with doctors, nurses and case managers for patients after care programs
- Present therapeutic groups to 11 patients about cognitive behavioral, interpersonal, behavior therapy and more.
Assistant Manager
Lakeshore Estate
St Louis, MO
06.2014 - Current
- Proactively engage with customers to identify service needs and provide appropriate solutions that exceed their expectations.
- Leveraged cross-selling opportunities during interactions with customers, including consistently exceeding weekly sales targets by 50-100% for credit promotion
Behavioral Health Technician
Mercy Hospital
St.Louis
12.2019 - 10.2022
- Activity providing care for improving patients' wellbeing, state-of-mind, safety and interacting with patients for moral support
- De-escalate episodic patient situations, including breath coaching, active listening, and other behavioral therapy techniques
- Performing clinical, non-clinical procedures, and assisting with patient care to improve the overall quality of care
- Conduct safety rounds with patients to check vitals and perform risk assessment
- Conduct patient group therapy sessions.
Sale Representative
Jcpenny
St.Louis
03.2015 - 08.2019
- Proactively engage with customers to identify service needs and provide appropriate solutions that exceed their expectations
- Leveraged cross-selling opportunities during interactions with customers, including consistently exceeding weekly sales targets by 50-100% for credit promotion.
Education
Bachelor of Arts - Psychology
University of Missouri-Saint Louis
St.LouisSkills
- Customer service
- Medical administrative support
- EHR system
- OSHA
- Computer/data entry
- Soft/hard skills
- Communication
- Problem solving
- Teamwork
- Product knowledge
- Negotiation
- Consulting
Projects
Community Service Alliance, Summer Inter; Hato Mayor, Supported women from low socioeconomic backgrounds by providing guidance for identifying and securing employment opportunities, aiding their understanding of the labor force. Worked with a team to construct and improve housing for residents of an impoverished village in the Dominican Republic.
Timeline
Consultant
Alexian Brothers
10.2022 - Current
Behavioral Health Technician
Mercy Hospital
12.2019 - 10.2022
Sale Representative
Jcpenny
03.2015 - 08.2019
Assistant Manager
Lakeshore Estate
06.2014 - Current
Bachelor of Arts - Psychology
University of Missouri-Saint Louis