Zohary Perez-Lopez
Wappingers Falls,NY
Summary
I have experience in retail and restaurant settings, handling sales, transactions, and customer service at Ocean State Job Lot and Izla Restaurant. I’m skilled at resolving customer complaints, multitasking in fast-paced environments, and maintaining a clean, organized workspace. As a longtime Girl Scouts member, I led community service projects, managed event planning, and developed strong leadership and problem-solving skills. Bilingual in English and Spanish, I communicate effectively with diverse groups and thrive in customer-focused roles.
Overview
2
2
years of professional experience
Work History
Hostess/Server
Izla Restaurant
Wappingers Falls, NY
07.2024 - 10.2024
- Provided excellent customer service by addressing customer needs promptly.
- Greeted guests warmly upon arrival, seating them promptly.
- Communicated clearly with kitchen staff regarding customer orders.
- Maintained a clean and organized dining area.
- Provided menus to customers and answered questions regarding menu items.
- Assisted in preparing the restaurant for opening and closing shifts.
- Resolved any customer complaints or issues quickly and professionally.
Retail Sales Associate
Ocean State Job Lots
Fishkill, New York
06.2022 - 01.2023
- Created attractive displays to promote sale items
- Delivered consistent high-quality service to maintain customer loyalty
- Exhibited exceptional communication and teamwork skills, remaining flexible towards customer needs
- Used business and product knowledge to solve customer needs
- Balanced cash drawer at beginning and end of each shift
- Kept clean, organized and well-stocked checkout areas
- Gave customers full attention and attended to their needs
- Bagged, boxed or wrapped products for customers
- Stocked store shelves and end-caps with merchandise
- Informed customers of promotions and special offers to increase sales
Education
Bachelor of Arts (B.A.) - Biology
State University of New York at New Paltz
New Paltz, NY05.2027
Associate of Science - Health Sciences
Dutchess Community College
Poughkeepsie, NY05-2025
High School -
John Jay Senior Highschool
Hopewell Junction, NY06.2023
Skills
- Customer Service
- Multitasking capabilities
- Teamwork and Collaboration
- Money Handling
- Display Setup
- Active listening
- Excellent communication
- Creative and Innovative
- Positive and professional
- Takeout order processing
- Table bussing
- Greeting guests
- Complaint handling
- Ordering procedures
- Table setting
- Effective multitasking
- Cleanliness maintenance
- fluent in Spanish
Languages
English
Native/ Bilingual
French
Limited
Spanish
Native/ Bilingual
Timeline
Hostess/Server
Izla Restaurant
07.2024 - 10.2024
Retail Sales Associate
Ocean State Job Lots
06.2022 - 01.2023
Bachelor of Arts (B.A.) - Biology
State University of New York at New Paltz
Associate of Science - Health Sciences
Dutchess Community College
High School -
John Jay Senior Highschool
Similar Profiles
Zaldi ZapantaZaldi Zapanta
President and Supply Chain Consultant at IZLA Management, LLCPresident and Supply Chain Consultant at IZLA Management, LLC
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Francisco CuevasFrancisco Cuevas
Senior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of WhitestoneSenior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of Whitestone
Valerie BarduniasValerie Bardunias
Special Education Teacher/Department Chairperson at Marlboro Central School DistrictSpecial Education Teacher/Department Chairperson at Marlboro Central School District
ROBERT RUNCIEROBERT RUNCIE
Assistant Property Manager at Willow BridgeAssistant Property Manager at Willow Bridge