Zoie Chambers
Byram
Summary
Proven in enhancing customer experiences at Cookout Restaurant, I excel in customer service and public speaking, significantly improving visitor satisfaction. Leveraging creative solutions and a strong work ethic, I successfully cater to diverse needs, achieving high accuracy in transactions and innovative tour strategies. Committed to excellence, my approach boosts team collaboration and marketing efforts.
Overview
4
4
years of professional experience
Work History
Cashier
Cookout Restaurant
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Tour Guide
MMA
01.2021 - 01.2025
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Education
Pursuing Bachelor’s Degree - Child Development
Tougaloo College
Jackson, MS05-2027
High School Diploma -
Clinton High School
Clinton05-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Decision making aptitude
- Public speaking
- Presentation skills
- Creative solutions
- Marketing
Extracurricular activities
I am on the Tougaloo's volleyball team
Timeline
Cashier
Cookout Restaurant
03.2024 - Current
Tour Guide
MMA
01.2021 - 01.2025
Pursuing Bachelor’s Degree - Child Development
Tougaloo College
High School Diploma -
Clinton High School
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