- Volunteering for community initiatives to give back to local communities and make a positive impact
- Gym Workouts
- Fundraising Events
- Photography
Zoie Drake
Hope Mills,NC
Summary
Experienced with greeting and seating guests efficiently, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Hostess
Sammio's Italian Restaurant
09.2023 - 04.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Prepared dining room for service by cleaning, organizing tables, and placing table settings.
Education
Some College (No Degree) - Arts
Fayetteville Technical Community College
Fayetteville, NC08-2026
High School Diploma -
Grays Creek High School
Hope Mills, NC08-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Handling complaints
- Table bussing
- Server support
- Menu memorization
- Take-out service
- Effective customer upselling
- High-volume phone answering
Certification
- First Aid Certification
- NC Driver's License
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Interests
Timeline
Restaurant Hostess
Sammio's Italian Restaurant
09.2023 - 04.2024
Some College (No Degree) - Arts
Fayetteville Technical Community College
High School Diploma -
Grays Creek High School
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