Zoie Genereux
Cumberland
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
1
1
year of professional experience
2023
2023
years of post-secondary education
Work History
Front Desk Receptionist
Lincoln Healthcare
Lincoln
05.2025 - 02.2026
- Greeted visitors and patients upon arrival at Lincoln Healthcare.
- Managed incoming phone calls and directed inquiries to appropriate staff.
- Scheduled appointments and maintained calendar for medical professionals.
- Provided information about services and answered general questions from clients.
- Assisted with patient check-in and verification of insurance details.
- Maintained cleanliness and organization of the front desk area.
Education
Cumberland Highschool
Cumberland, RISkills
- Appointment scheduling
- Patient check-in
- Insurance verification
- Office organization
- Customer relationship management
- Conflict resolution
- Time management
- Team collaboration
Timeline
Front Desk Receptionist
Lincoln Healthcare
05.2025 - 02.2026
Cumberland Highschool