Zoie Grant

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Solved customer challenges by offering relevant products and services.

• Performed basic maintenance and cleaning processes on spinning machines and related equipment.
• Tidied work area to create and maintain safe working environment on floor.
• Handled money for the building.

This was a "mom and pop" shop. I did everything and anything but cook the food. During my time there I also made deliveries to the surrounding businesses. I always greeted every customer with a smile and try to make there day a little bit brighter.

During this experience I learned how to use an excel spread sheet, delete and create classes for upcoming school year. I met one a day with my boss and discussed the plan for the week. This job was a virtual position.

During my time here I taught inner city students from grades ranging from kindergarten to 5th the important of staying healthy with mind and body. Before teacher in the afternoon I was in the college readiness cohort (CRC) where I grew my education for college.