Zoie Jones
Baton Rouge,LA
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Chick-fil-A through efficient cash handling and resolving complaints with professionalism. Skilled in cash register operation and demonstrating empathy towards customers, fostering long-term relationships. Achieved excellent accuracy levels in transactions, underscoring a strong work ethic and attention to detail.
Overview
4
4
years of professional experience
Work History
Cashier
Chick-fil-A
05.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Family Babysitter
Family Day Care
01.2021 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Education
High School Diploma -
Broadmoor Senior High School
Baton Rouge, LA05-2024
Skills
- Customer service
- Cash handling
- Customer service excellence
- Attention to detail
- Patience and empathy
- Customer assistance
- Work ethic and integrity
- Money handling
- Cash register operation
Timeline
Cashier
Chick-fil-A
05.2021 - Current
Family Babysitter
Family Day Care
01.2021 - Current
High School Diploma -
Broadmoor Senior High School
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
Reese SantinyReese Santiny
Team Member at Chic-Fil-ATeam Member at Chic-Fil-A