Zoie Taylor
Dayton
Summary
I have been a loyal employee for three years with Buckle as a sales associate. I start my RN program in the fall and wanted to get some real life medical experience while I am going through the process, Which lead me to get my phlebotomy certification. I’m very hard-working, easy to get along with, and tend to make a connection with everyone.
Overview
3
3
years of professional experience
Work History
Sales Associate
Buckle
Beavercreek
2022.11 - Current
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information
- Maintained up-to-date knowledge of store merchandise and policies.
- Demonstrated product features and benefits for customers' needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
Busser
Carvers Steaks And Seafood
Centerville
2022.01 - 2022.07
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Adhered to sanitation guidelines when handling food and beverage items.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Conducted regular checks on customer satisfaction levels during meal service.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Education
Certification For Phlebotomy -
Ohio School of Phlebotomy
Columbus, OH2025-06
High School Diploma -
Beavercreek High School
Beavercreek, Ohio2025-05
Skills
- Patient care
- Precise draw skills
- Time management
- Problem solving
- Listening skills
- Excellent communication skills
- Clinical safety
- Customer service
- Friendly and outgoing
- Teamwork and collaboration
- Hospitality and accommodation
- Conflict resolution
Timeline
Sales Associate
Buckle
2022.11 - Current
Busser
Carvers Steaks And Seafood
2022.01 - 2022.07
Certification For Phlebotomy -
Ohio School of Phlebotomy
High School Diploma -
Beavercreek High School