Zoë (Jean) Zimmerman
Ford City,United States
Summary
Experienced beauty professional prepared for this role with comprehensive skills in delivering tailored hairstyling services. Known for enhancing client experience through innovative techniques and consistent quality. Reliable team player who adapts to changing needs and fosters collaborative environment. Proficient in color treatments, cutting, and client consultation.
Diligent Cosmetologust with proven aptitude for creating stylish and personalized looks that enhance client satisfaction. Leveraged diverse range of techniques to achieve consistently high-quality results. Demonstrated expertise in color treatments, precision cutting and enhanced manicures while maintaining strong focus on client relationships and adaptability to trends.
Overview
5
5
years of professional experience
Work History
Hairstylist
Puccini Hair Design
Pittsburgh, PA
11.2024 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Counted and documented opening and closing cash amounts daily.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Distributed business cards outside of salon to generate new business.
- Educated clients on proper hair care and recommended products suited to their hair type.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
- Adapted hairstyling techniques to accommodate clients' diverse needs and preferences.
- Maintained clean and organized work station, complying with health and safety standards.
- Organized and participated in local beauty events, enhancing salon's community presence.
- Built rapport with clients to understand their style preferences and hair care routines.
- Streamlined appointment scheduling, minimizing wait times and optimizing stylist availability.
- Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.
- Increased client base with innovative hairstyling techniques and trends.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
Child Care/ Pet Care
Brandi Fox
Templeton, PA
08.2020 - Current
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Wrote, reviewed and edited technical document in accordance with template requirements.
Stocking Associate
Walmart
Kittanning, PA
02.2024 - 02.2025
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Scanned, recorded and verified received inventory during regular shipments.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Collaborated with team members to maintain a clean, organized work environment.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Maximized sales floor appeal with timely merchandise replenishment and presentation.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
- Improved customer satisfaction by assisting shoppers in locating desired products quickly.
- Ensured accurate labeling of merchandise through meticulous attention to detail during the stocking process.
- Completed floor replenishment to guarantee customer satisfaction and size availability.
Hairstylist
Fantastic Sams Cut & Color
Kittanning, PA
12.2023 - 02.2025
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Organized sales area and work station to showcase products and boost sales.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Mixed pigments and used proper techniques to achieve desired color.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
Nail Technician
Confidence Beauty Lab LLC.
Ford City, PA
10.2021 - 12.2023
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Oversaw schedule to manage appointments of new and existing clients.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
Shampoo Assistant
Fantastic Sams Cut & Color
Kittanning, PA
12.2021 - 12.2022
- Promoted salon products to clients, fostering sales growth and brand awareness.
- Stocked shelves and merchandise and kept tidy appearance of salon.
- Communicated with hairdressers to address customer issues and appointment conflicts.
- Recommended Product or Service to consumer with consideration for customer's personal preferences.
- Prepared salon clients for specialized scalp treatments and conditioning.
- Assisted in maintaining salon's schedule.
- Kept salon sanitary and stocked by filling shampoo bottles, folding towels, disinfecting used equipment and sweeping floors.
- Offered customers relaxing head massages during shampoo treatment.
- Answered telephone calls and scheduled appointments using Software.
- Demonstrated knowledge of various hair types and recommended appropriate products accordingly.
- Assisted stylists in preparing clients for various treatments, ensuring a smooth workflow.
Engineer
Dynamics Inc.
Cheswick, PA
07.2020 - 08.2020
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Wrote, reviewed and edited technical document in accordance with template requirements.
Education
High School Diploma/ Cosmetology License - Cosmetology
Lenape Tech
Ford City, PA05.2023
High School Diploma - General Studies
Armstrong Jr./ Sr. HighSchool
Kittanning, PA05.2023
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- OSHA 10 Certified
- Schedule management
- Relationship building and management
- State licensed cosmetologist
- Men and women haircuts
- Highlights and lowlights
- Customer education
- Appointment coordination
- Continuing education
- Sanitation practices
- Chemical safety
Timeline
Hairstylist
Puccini Hair Design
11.2024 - Current
Stocking Associate
Walmart
02.2024 - 02.2025
Hairstylist
Fantastic Sams Cut & Color
12.2023 - 02.2025
Shampoo Assistant
Fantastic Sams Cut & Color
12.2021 - 12.2022
Nail Technician
Confidence Beauty Lab LLC.
10.2021 - 12.2023
Child Care/ Pet Care
Brandi Fox
08.2020 - Current
Engineer
Dynamics Inc.
07.2020 - 08.2020
High School Diploma/ Cosmetology License - Cosmetology
Lenape Tech
High School Diploma - General Studies
Armstrong Jr./ Sr. HighSchool