Jacob Pagan

Results-driven professional with experience in both customer service and sales, specializing in resolving product inquiries, addressing complaints, and delivering accurate information through phone, email, and in-person interactions. Adept at educating customers on product use and care, maintaining detailed records, and ensuring compliance with company procedures. Proficient in Microsoft Word and Excel, with proven ability to work in fast-paced environments, manage high call volumes, and promote positive consumer relationships.

• Certified Pharmacy Technician
• Arduino Certification