Zubair Batliwala
Los Angeles,CA
Summary
Sales Associate with proven success at Generic Clothing Store, specializing in customer service and cash handling. Achieved significant improvements in customer satisfaction through effective rapport-building and problem-solving. Skilled in accurate transaction management and fostering a welcoming atmosphere, leading to increased repeat business and store loyalty.
Overview
8
8
years of professional experience
Work History
Sales Associate
Generic Clothing Store
Walnut, CA
11.2017 - 08.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
GED - Mechanical Engineering
Mt. San Antonio College
Walnut, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
Languages
English
Professional Working
Arabic
Professional Working
Urdu
Full Professional
Hindi
Full Professional
Timeline
Sales Associate
Generic Clothing Store
11.2017 - 08.2025
GED - Mechanical Engineering
Mt. San Antonio College