Zula Baigalsaikhan
Bellingham,WA
Summary
Strong knowledge of company software systems and history achieving high data output. Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in Mongolian language.
Overview
9
9
years of professional experience
Work History
Court Clerk
Whatcom County Superior Court
07.2024 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Researched case law and legal documents to support judicial decisions.
- Prepared court orders and judgments for signature.
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Performed routine data entry or document management.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited and proofread documents for accuracy and completeness.
- Examined legal documents submitted to courts for adherence to laws and court procedures in Odyssey
TSE Worker
Metropolitan Public Defender
08.2023 - Current
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained and updated office records, both digital and physical.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Screened visitors and issued badges to maintain safety and security.
Back-up Office Assistant
07.2018 - 01.2019
- Provided clerical support to company employees by copying, faxing, and filing documents
- Responded to inquiries from callers seeking information
- Introduced organization systems to keep filed customer documents confidential and increase operational efficiency
- Assisted with facility scheduling and customer service
- Assisted operations manager with planning of routine operations and special projects
- Prepared and delivered operational performance reports to inform management
- Supported new employee training and onboarding, providing documentation and training materials on operational processes andprocedures.
Student Service Assistant
Los Angeles City College
08.2015 - 06.2018
- Supported student social, emotional and academic development
- Monitored curricula and course sequencing; developed tutoring program to help students excel in studies
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond toaccommodate unusual requests
- Assisted coworkers and staff members with special tasks on daily basis
- Managed filing system, entered data and completed other clerical tasks
- Established administrative work procedures to track staff's daily tasks
- Volunteered to help with special projects of varying degrees of complexity.
Education
Associate's of Art for Administration - of Justice
Los Angeles City College
Los Angeles, CASkills
- Inventory Management
- Records Maintenance
- Identification Checks
- Money Handling
- Cleaning and Sanitizing
- Certified Fingerprint Technician
- Data Entry
- Dependable and Responsible
- Active Listening
- Clerical Support
- Attention to Detail
- Flexible and Adaptable
- Teamwork and Collaboration
Timeline
Court Clerk
Whatcom County Superior Court
07.2024 - Current
TSE Worker
Metropolitan Public Defender
08.2023 - Current
Back-up Office Assistant
07.2018 - 01.2019
Student Service Assistant
Los Angeles City College
08.2015 - 06.2018
Associate's of Art for Administration - of Justice
Los Angeles City College
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