Zulay Rocha
Lake Worth,FL
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
11
11
years of professional experience
Work History
General Manager
La Brasa Grill
Boynton Beach, Florida
06.2016 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Supervised employees through planning, assignments, and direction.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Accounting Manager
Escalera & Valecillos Public Accountants
Maracaibo, Venezuela
01.2014 - 04.2016
- Developed and implemented effective accounting policies and procedures.
- Prepared monthly, quarterly, and annual financial statements in accordance with generally accepted accounting principles.
- Identified areas of improvement in the existing accounting system and recommended changes accordingly.
- Monitored cash flow, prepared bank reconciliations, and managed accounts payable and receivable functions.
- Managed a team of accountants to ensure accuracy of all financial transactions.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
Education
Master of Business - Marketing Management
Universidad Dr. Rafael Belloso Chacin URBE
Maracaibo-Zulia, Venezuela03.2016
Bachelor of Accounting - Accounting
Universidad Dr. Rafael Belloso Chacin URBE
Maracaibo-Zulia, Venezuela11.2013
Skills
- Expense Control
- Labor Cost Controls
- Supervision and training
- Performance Improvements
- Effective leader
- Leadership and team building
Languages
- Spanish (native)
- English (advance)
Timeline
General Manager
La Brasa Grill
06.2016 - Current
Accounting Manager
Escalera & Valecillos Public Accountants
01.2014 - 04.2016
Master of Business - Marketing Management
Universidad Dr. Rafael Belloso Chacin URBE
Bachelor of Accounting - Accounting
Universidad Dr. Rafael Belloso Chacin URBE