Zulema Brito
Chicago,IL
Summary
Dynamic professional with a proven track record at Us Spice Mills Inc, excelling in customer satisfaction and inventory management. And carefully setting up appointments for each trailor to park on time Leveraged telephone etiquette and cash handling skills to enhance operational efficiency. Successfully processed orders with 100% accuracy, demonstrating strong problem-solving abilities and commitment to quality service.
Overview
7
7
years of professional experience
Work History
Clerk
Us Spice Mills Inc
01.2020 - 02.2022
- Processed orders accurately, ensuring timely fulfillment and adherence to customer specifications.
- Maintained inventory levels, conducting regular checks to support operational efficiency.
- Assisted in packaging products, adhering to safety and quality standards.
- Utilized warehouse management systems for tracking shipments and managing stock levels.
- Setting up appointments for whole sale pick ups
- Receiving merchandise and setting up a schedule
Grocery Clerk
Cashiers
08.2015 - 2016
- Assisted customers with inquiries and product selections, enhancing overall shopping experience.
- Maintained cleanliness and organization of store displays, ensuring appealing presentation of merchandise.
- Processed transactions accurately using point-of-sale systems, fostering efficient checkout operations.
- Stocked shelves with products based on inventory levels and sales trends, supporting inventory management efforts.
- Training new employees.
- Cashing out checks
- Wic couponing
Customer Service Representative
Metro PCSInc
01.2016 - 02.2018
- Provided exceptional customer support through effective communication and problem-solving techniques.
- Assisted customers in selecting products and services tailored to their needs.
- Resolved customer inquiries promptly, ensuring satisfaction and loyalty.
- Utilized CRM software to track customer interactions and manage service requests efficiently.
Education
High School Diploma - General Studies
Malcolm X College
Chicago, ILSkills
Telephone etiquette
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Clerk
Us Spice Mills Inc
01.2020 - 02.2022
Customer Service Representative
Metro PCSInc
01.2016 - 02.2018
Grocery Clerk
Cashiers
08.2015 - 2016
High School Diploma - General Studies
Malcolm X College