Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zulema Lorente Torres

SPRING

Summary

Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience

Work History

Sales Associate

Barri Financial Group
04.2017 - 11.2021
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Education

Tecnico En Contabilidad - Accounting Technician

Politecnico Antonio Guiteras
La Habana Cuba
02.2000

High School Diploma -

Pedagogico Enrique Jose Varona
La Habana, Cuba
07.1992

Skills

  • Cash Handling Accuracy
  • Merchandise Display
  • Policy and Procedure Adherence
  • Key Account Generation

Timeline

Sales Associate

Barri Financial Group
04.2017 - 11.2021

Tecnico En Contabilidad - Accounting Technician

Politecnico Antonio Guiteras

High School Diploma -

Pedagogico Enrique Jose Varona
Zulema Lorente Torres