Zulema Lorente Torres
SPRING
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Sales Associate
Barri Financial Group
9800 Centre Parkway, Suite 700 Houston,TX 77036, U
04.2017 - 11.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Tecnico En Contabilidad - Accounting Technician
Politecnico Antonio Guiteras
La Habana Cuba02.2000
High School Diploma -
Pedagogico Enrique Jose Varona
La Habana, Cuba07.1992
Skills
- Cash Handling Accuracy
- Merchandise Display
- Policy and Procedure Adherence
- Key Account Generation
Timeline
Sales Associate
Barri Financial Group
04.2017 - 11.2021
Tecnico En Contabilidad - Accounting Technician
Politecnico Antonio Guiteras
High School Diploma -
Pedagogico Enrique Jose Varona