Zulma Barbosa
Midland,TX
Summary
Dedicated cashier with strong customer service skills, adept at resolving issues and enhancing customer satisfaction. Committed to delivering engaging experiences and maintaining operational efficiency.
Overview
1
1
year of professional experience
Work History
Cashier
Cinergy
Midland, TX
03.2025 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with inquiries, providing excellent service and product knowledge.
- Managed inventory levels by restocking merchandise as necessary during shifts.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Trained new staff on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Substitute Teacher
Midland Christian School
Midland, TX
02.2025 - 08.2025
- Delivered engaging lesson plans to diverse student groups, fostering a supportive learning environment.
- Adapted instructional materials to meet varying educational needs and learning styles of students.
- Collaborated with full-time teachers to ensure continuity in curriculum delivery and classroom management.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Education
Bachelor of Science - Mechanical Engineering
University of Texas of The Permian Basin
Midland, TX12.2028
Associate of Arts - Business Administration
Odessa College
Odessa, TX12.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Refunds and exchanges
- POS system operations
- Attention to detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Cinergy
03.2025 - Current
Substitute Teacher
Midland Christian School
02.2025 - 08.2025
Bachelor of Science - Mechanical Engineering
University of Texas of The Permian Basin
Associate of Arts - Business Administration
Odessa College