Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zusanna Greathouse

Corpus Christi,TX

Summary

Adept at managing customer inquiries, I excelled as a Phone Operator at Alorica, mastering insurance tiers to enhance service quality. My proficiency in data entry and innate empathy significantly improved client satisfaction. Skilled in telephone etiquette and appointment scheduling, I consistently prioritized efficient and compassionate customer care.

Overview

1
1
year of professional experience

Work History

Phone Operator

Alorica
10.2023 - 10.2024

Provided customer service for patients that needed prescriptions filled over the phone and in person. Learned different insurance tiers and what they entail in order to provide the best customer service possible. Input all notes and anything pertaining to customer on the computer.

Education

High School Diploma -

Roy Miller Highschool
Corpus Christi, TX

Skills

  • Data Entry
  • Telephone Etiquette
  • Empathy and patience
  • Appointment Scheduling

Timeline

Phone Operator

Alorica
10.2023 - 10.2024

High School Diploma -

Roy Miller Highschool
Zusanna Greathouse