Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zy Taylor

Milwaukee,WI

Summary

Motivated and adaptable professional with 5+ years of experience in fast-paced customer service and retail environments, now seeking a remote or administrative role. Skilled in data entry, Microsoft Office, task coordination, and providing high-level customer support. Tech-savvy, organized, and ready to bring strong attention to detail, communication, and problem-solving to a new team. Eager to transition into a stable, long-term position to grow professionally and contribute meaningfully.

Overview

8
8
years of professional experience

Work History

Store Consultant

FedEx Office
Milwaukee, WI
03.2024 - 04.2025
  • - Provide expert-level assistance in document creation, printing, and shipping.
  • - Operate Adobe, Microsoft Office, and point-of-sale software with precision.
  • - Handle data entry, invoicing, and order management across multiple platforms.
  • - Maintain inventory, handle cash transactions, and manage technical equipment.
  • - Offer tailored customer solutions and troubleshoot order issues.

Sales Advisor & Visual Merchandiser

H&M
Milwaukee, WI
03.2021 - 01.2024
  • - Designed store layouts and visual displays to enhance product visibility.
  • - Managed inventory tracking and floor coordination, boosting sales.
  • - Encouraged customer engagement through loyalty programs and service.
  • - Handled fast-paced retail operations with accuracy and professionalism.

Barista & Trainer

Starbucks
Milwaukee, WI
07.2017 - 12.2019
  • - Provided high-quality service in a fast-paced team setting.
  • - Trained new hires on workflows and operational standards.
  • - Maintained detailed knowledge of products and customer preferences.
  • - Completed Coffee Master certification, demonstrating expert-level knowledge.

Education

High School Diploma - Visual Art

Milwaukee High School of the Arts
Milwaukee, WI
05.2018

Skills

  • Data Entry & Management
  • Microsoft Office Suite & Google Workspace
  • Email & Calendar Management
  • Document Design (Adobe Acrobat, Photoshop)
  • Remote Collaboration Tools (Zoom, Slack, Trello)
  • Customer Service & Communication
  • Visual Merchandising & Branding
  • Time Management & Multitasking
  • Inventory & Cash Handling
  • Administrative Support

Timeline

Store Consultant

FedEx Office
03.2024 - 04.2025

Sales Advisor & Visual Merchandiser

H&M
03.2021 - 01.2024

Barista & Trainer

Starbucks
07.2017 - 12.2019

High School Diploma - Visual Art

Milwaukee High School of the Arts
Zy Taylor