Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Zy'kia Richey

Waynesboro,MS

Summary

Dynamic professional with experience at AutoZone and St. Michael's Urgent Care, excelling in customer service and patient care. Proven ability to enhance satisfaction through effective problem-solving and teamwork. Detail-oriented in managing cash transactions and emergency situations, contributing to improved operational efficiency and patient outcomes.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

AutoZone
12.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Patient Care Technician - CCHT

St Michael's Urgent Care
07.2024 - 09.2024
  • Managed emergency situations effectively, following established protocols to ensure optimal patient safety during critical moments.
  • Provided individualized care to patients, constantly monitoring their condition and reporting any changes to the nursing team.
  • Contributed to continuous improvement efforts within the department by actively participating in quality improvement initiatives.
  • Enhanced patient satisfaction by providing compassionate and timely care to patients in various healthcare settings.

Education

Associate of Science - Biological And Biomedical Sciences

Mississippi Gulf Coast Community College
Perkinston, MS
05-2026

All Things Medical
Hattiesburg, MS
04-2025

High School Diploma -

Wayne County High School
Waynesboro, MS
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Detail Oriented

Accomplishments

  • Recognized for going above and beyond for my customers and patients
  • Recognized for outstanding dedication to patient care
  • Collaborated with team of 7 in the development of doing whatever it takes to get the job done right.

Certification

  • All things Medical- Medical Assistant

Languages

English
Full Professional

Timeline

Sales Associate

AutoZone
12.2024 - Current

Patient Care Technician - CCHT

St Michael's Urgent Care
07.2024 - 09.2024

Associate of Science - Biological And Biomedical Sciences

Mississippi Gulf Coast Community College

All Things Medical

High School Diploma -

Wayne County High School

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Zy'kia Richey