Zy’lani Covington
Bishopville,SC
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of post-secondary education
3
3
years of professional experience
Work History
Associate
Amazon.Inc
Blythewood, South Carolina
10.2024 - 06.2025
- Loaded and unloaded shipments, verifying items against packing lists.
- Staged and sorted multiple types of products for loading.
- Operated scanners, computers, and other equipment to track orders.
Assembly Line / Single Stack Cell
Hensta
Camden, South Carolina
07.2023 - 06.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed household errands and other essential duties.
Cashier /Grocery Stocker
IGA Grocery Store
Camden, SC
05.2022 - 02.2023
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Funeral Service Certificate - Funeral Service
Piedmont Technical College
Greenwood, SC 08.2025 - 08.2026
Lee Central High School
Bishopville, SCSkills
- Order verification
- Product staging
- Inventory management
- Machine operation
- Customer service
PROFESSIONAL SUMMARY
Dedicated and compassionate Funeral Service graduate seeking a funeral service apprenticeship to gain hands-on experience and further develop professional skills in funeral directing and funeral home operations. Graduate of Piedmont Technical College with an educational foundation in funeral directing, funeral service management, merchandising, ethics, regulations, and professional practices. Dependable, detail-oriented, and committed to providing respectful, compassionate service to families and the community.
Relevant Coursework
- Funeral Directing
- Funeral Service Management
- Funeral Merchandising
- Funeral Service Operations
- Funeral Service Ethics and Regulations
- Federal Trade Commission Funeral Rule
- General Price List and Funeral Service Documentation
FUNERAL SERVICE & PROFESSIONAL SKILLS
- Funeral service professionalism
- Compassionate and respectful communication
- Family and customer service
- Professional confidentiality
- Attention to detail
- Organization and time management
- Teamwork and collaboration
- Ability to follow procedures and regulations
- Dependability and professionalism
- Willingness to learn and develop hands-on skills
CAREER OBJECTIVE
To obtain a funeral service apprenticeship with a reputable funeral home where I can apply the knowledge gained through my Funeral Service Education, develop hands-on experience under the guidance of experienced professionals, and continue progressing toward my career as a funeral director.
EMPLOYMENT VERIFICATION
For employment verification purposes, please be advised that I have legally changed my name to Zy’lani Covington. Employment records from positions held prior to my legal name change, including IGA and Hensta, may be maintained under my former legal name. My employment records with Amazon are maintained under my current legal name.
This information is provided solely to assist with the accurate verification of my prior employment history.
Timeline
Funeral Service Certificate - Funeral Service
Piedmont Technical College
08.2025 - 08.2026
Associate
Amazon.Inc
10.2024 - 06.2025
Assembly Line / Single Stack Cell
Hensta
07.2023 - 06.2024
Cashier /Grocery Stocker
IGA Grocery Store
05.2022 - 02.2023
Lee Central High School