Nicole Zapata
Bradenton,FL
Summary
Highly motivated and reliable young professional with exceptional customer service skills and a strong work ethic. Dedicated to providing outstanding support, ensuring customer satisfaction , and going above and beyond to meet expectations. Known for positive attitude, attention to detail , and a commitment to excellence in every task. A quick learner who thrives in fast-paced environments and is eager to contribute to a dynamic team.
Overview
3
3
years of professional experience
Work History
Crew Member
Auntie Anne's
02.2022 - Current
- Worked front counter, and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Member
Culver's Restaurant
05.2022 - 05.2023
- Assisted other team members to achieve goals.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Supported training of new crew members, leading to more efficient onboarding process.
Education
High School Diploma -
Parrish Community Highschool
Parrish, FL05-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem Solving
- Active Listening
- Skills management
- Writing
- Communication Skills
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Culver's Restaurant
05.2022 - 05.2023
Crew Member
Auntie Anne's
02.2022 - Current
High School Diploma -
Parrish Community Highschool
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