Joe Lomanno
Ada,Pa
Summary
78 Years old retiree anxious to return to work force in a role that provides a mutual beneficial opportunity. Owner with strong marketing, customer service and cost reduction skills with the objective to provide the best possible products and customer service at the lowest possible cost.
Overview
56
56
years of professional experience
Work History
Owner
Superior Pasta Company
08.1999 - 05.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluate suppliers to maintain cost controls and improve operations.
- Received Best of Philly from Philadelphia Daily News for vegan products line in 2016.
- Received Best of Philly from Philadelphia Magazine for our prepared meals entrees in 2000.
- Received Best DC from Washington Post for our cheese lasagnas in 2017.
Director Customer Service and Global Receivables
Matlack Systems, Inc
04.1965 - 06.2001
- Collaborated with cross-functional teams for smooth running of customer service operations.
- Managed customer service representative team, providing ongoing training and support to continuously improve team performance.
- Resolved escalated customer service disputes and complaints, leading to increased customer satisfaction.
- Chaired Customer Service Task Team. Traveled and benchmarked other corporate programs to explore and to implement strategic operating procedures.
- Headed Acquisition Team. Intermodal subsidiary acquisition. Planned and managed transitioning people, equipment and programs to corporate.
- Received Presidential Achievement Award for keeping and maintaining Accounts Receivables below 30 days outstanding.
Education
Bachelor of Science - Accounting And Business Management
St Joseph University
Philadelphia, PA05.1972
Skills
- Balanced Work Ethic
- Budget Development
- Business Administration
- Reducing Costs
- Operational Efficiency and Safety
- Coaching and mentoring
Accomplishments
Winner Presidential Achievement Award, Matlack Systems 1996
Timeline
Owner
Superior Pasta Company
08.1999 - 05.2021
Bachelor of Science - Accounting And Business Management
St Joseph University
Director Customer Service and Global Receivables
Matlack Systems, Inc
04.1965 - 06.2001
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