Summary
Work History
Education
Skills
Timeline
Generic

Jennifer Moynihan

Worcester,MA

Summary

Efficient and Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.

Work History

Front Desk Receptionist

Tridental Dental
Worcester, MA
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained business office inventory and equipment by checking stock for needed supplies.

Executive Secretary

UMass Memorial Health Care
Worcester, MA
  • Provided administrative support to the Division Chief of Thoracic Surgeons and Nurse Practitioners.
  • Monitored emails received by executive personnel; responded promptly when appropriate.
  • Reviewed incoming correspondence, distributed materials accordingly.
  • Organized meetings, conferences, and travel arrangements for executives.
  • Prepared agendas and took minutes of meetings attended by the executive staff.
  • Maintained multiple calendars using Outlook to keep track of events, meetings, and appointments with internal and external contacts.
  • Ordered office supplies to keep stationary and inventory properly stocked.
  • Supervised and allocated tasks to administrative support team for smooth operational flow.
  • Created and maintained computer- and paper-based filing and organization systems for medical licensures, travel expenses, records, and documents.

Sr. Administrative Secretary

UMass Memorial Health Care
Worcester, MA
  • Scheduled all operating room cases, clinics, pre-testing, and ancillary testing.
  • Obtained pre-certification and insurance verifications.
  • Prepped clinic charts for multiple Surgeons and Nurse Practitioners.
  • Scheduled all Surgeons meetings and maintained the monthly On-Call schedule.
  • Processed both inpatient and outpatient billing utilizing ICD-9 and CPT coding practices.
  • Triaged patient care related issues and telephone calls.
  • Managed a high volume of incoming calls and emails from patients, vendors, and colleagues.

Education

High School Diploma -

Auburn Senior High School
Auburn, MA
05-1990

Liberal Arts And General Studies

Quinsigamond Community College
Worcester, MA

Skills

  • Administrative Skills
  • Clinical and Departmental support
  • Current Procedural Terminology (CPT)
  • Medical Terminology and Medical Transcription
  • Proficient in Microsoft Office
  • Multi-Line Telephone System
  • Dependable
  • Flexible
  • Quick and Eager Learner

Timeline

Front Desk Receptionist

Tridental Dental

Executive Secretary

UMass Memorial Health Care

Sr. Administrative Secretary

UMass Memorial Health Care

High School Diploma -

Auburn Senior High School

Liberal Arts And General Studies

Quinsigamond Community College

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Jennifer Moynihan