Toni Almond
Salem,NJ
Summary
Patient-oriented employee with extensive experience preparing, filling and labeling medications. Nursing student with experience of clinical assignments at Inspira Mullica Hill and Inspira Vineland. Completed first semester of nursing school at Rowan College of South Jersey.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreens
Pennsville, NJ
12.2022 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Assisted in training new employees on pharmacy procedures.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Answered telephones to respond to questions or requests.
Shift Leader
Walgreens
Pennsville, NJ
08.2021 - 12.2022
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Customer Service Associate
Walgreens
Pennsville, NJ
04.2021 - 08.2021
- Greeted customers and identified their needs.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Handled cash register operations accurately during peak times.
- Answered phone calls from customers promptly and courteously.
Cashier
Dollar Tree
Pennsville, NJ
05.2020 - 04.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Associate of Applied Science - Nursing
Rowan College At Gloucester County
Sewell, NJ05-2025
Associate of Science - Health Sciences
Rowan College At Gloucester County
Sewell, NJ05-2023
Associate of Arts - Liberal Arts And Sciences
Salem Community College
Penns Grove, NJ05-2022
High School Diploma -
Salem County Career And Technical High School
Woodstown, NJ06-2020
January 2024- Current
Clinical Rotation At Inspira Mullica Hill
Mullica Hill, NJSeptember 2023- December 2023
Clinical Rotation At Inspira Vineland
Vineland, NJSkills
- Pharmacy operations
- HIPAA
- Medication Dispensing
- Insurance Billing
- Customer Service Management
- Complaint resolution
- Team Leadership
- Positive Attitude
- Team motivation
Certification
- CPR Certified
- Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Walgreens
12.2022 - Current
Shift Leader
Walgreens
08.2021 - 12.2022
Customer Service Associate
Walgreens
04.2021 - 08.2021
Cashier
Dollar Tree
05.2020 - 04.2021
Associate of Applied Science - Nursing
Rowan College At Gloucester County
Associate of Science - Health Sciences
Rowan College At Gloucester County
Associate of Arts - Liberal Arts And Sciences
Salem Community College
High School Diploma -
Salem County Career And Technical High School
January 2024- Current
Clinical Rotation At Inspira Mullica Hill
September 2023- December 2023
Clinical Rotation At Inspira Vineland
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