Trent Wicks
Columbus,OH
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at maintaining consistent sales records, completing cash register transactions and developing productive work relationships between both customers and employees.
Overview
3
3
years of professional experience
Work History
Sales Associate
Golf Galaxy
07.2021 - 07.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved and met the monthly sales commission goals.
Grocery Store Associate
Giant Eagle
02.2019 - 06.2021
- Boosted customer satisfaction by providing friendly, knowledgeable service and quick assistance on the sales floor.
- Enhanced product visibility with attractive displays, leading to higher sales of featured items.
- Managed and directed the grocery department when the department manager was unavailable.
Education
BBA - Business Administration
Franklin University
Canton, OH06.2024
No Degree - Business Administration
Stark State College
North Canton, OH08.2020
High School Diploma -
Washington High School
Massillon, OH05.2018
Skills
- Customer service and needs assessment
- Merchandising Understanding
- Sales Goals Attainment
- Time Management
- Innovation and Creativity
- Honest and Dependable
- Conscientious and Detail-Oriented
Accomplishments
Served multiple leadership roles throughout high school as the treasurer of student council and section leader/captain of the school drum-line.
Taught over 100 hours of drum lessons and classes to students under the age of 18.
Produced over 100 songs and audio files, some of which have been used on youtube channels and social media.
Recommendations
Giant Eagle Grocery Manager- Robert Books 330-265-3855
Golf Galaxy Manager- Todd Brenner 330-257-9392
Timeline
Sales Associate
Golf Galaxy
07.2021 - 07.2022
Grocery Store Associate
Giant Eagle
02.2019 - 06.2021
BBA - Business Administration
Franklin University
No Degree - Business Administration
Stark State College
High School Diploma -
Washington High School
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