Teresia Karanja
Receptionist
Lowell,MA
Summary
A Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach, I'm also a Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Receptionist
Fairhaven Healthcare Center
Lowell, MA
08.2019 - Current
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Kept reception area clean and neat to give visitors positive first impression.
Education
No Degree - Biology
Rivier University
Nashua, NH 09.2019 - Current
Skills
Scheduling
Word processing
Call forwarding
Problem-solving
Sorting and labeling
Mail sorting
Telephone etiquette
Timeline
No Degree - Biology
Rivier University
09.2019 - Current
Receptionist
Fairhaven Healthcare Center
08.2019 - Current