Rebekah Spiegelman
Orlando,FL
Summary
Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.
Overview
4
4
years of professional experience
Work History
Lead Server Trainer
Logan's Roadhouse
06.2022 - 10.2023
- Increased staff retention through effective communication and fostering a positive work environment.
- Maintained up-to-date knowledge on industry trends and best practices in order to continually update training methods.
- Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
- Ensured compliance with health and safety regulations through ongoing training sessions for all servers.
- Consistently met or exceeded sales targets by motivating team members to upsell menu items strategically.
Server Assistant
Hall's Chophouse
02.2022 - 06.2022
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
Server Trainer
Red Robin
09.2021 - 02.2022
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Shift Lead
Dollar General
09.2020 - 02.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
Kitchen Manager
Michael Lauber Catering
10.2019 - 03.2020
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
Education
Bachelor of Arts - Graphic Design And Visual Arts
University of Central Florida
Orlando, FL05.2026
Associate of Arts - Business
State College of Florida
Bradenton, FL05.2023
Skills
- Strong multitasking
- Exceptional leadership
- Team motivation
- Guest Relations
- Banquet Coordination
- Staff meetings
- Upselling strategies
Languages
Hebrew
Professional Working
Spanish
Professional Working
Proficient in Microsoft Applications, Adobe Photoshop, Illustrator and InDesign
Portfolio available upon request
Timeline
Lead Server Trainer
Logan's Roadhouse
06.2022 - 10.2023
Server Assistant
Hall's Chophouse
02.2022 - 06.2022
Server Trainer
Red Robin
09.2021 - 02.2022
Shift Lead
Dollar General
09.2020 - 02.2021
Kitchen Manager
Michael Lauber Catering
10.2019 - 03.2020
Bachelor of Arts - Graphic Design And Visual Arts
University of Central Florida
Associate of Arts - Business
State College of Florida
Similar Profiles
Terria B. CodyTerria B. Cody
Head Server/Bartender at Logan's RoadhouseHead Server/Bartender at Logan's Roadhouse
Yahir GuardiolaYahir Guardiola
Food Server at Logan's Roadhouse GrillFood Server at Logan's Roadhouse Grill
Jayson SlapeJayson Slape
Busser at Logan's Roadhouse GrillBusser at Logan's Roadhouse Grill
LaPrincess PowellLaPrincess Powell
Host at Logan's RoadhouseHost at Logan's Roadhouse
Jennifer MaffeiJennifer Maffei
Warehouse Processing Associate at Tricopian/Fuel RodWarehouse Processing Associate at Tricopian/Fuel Rod