Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caitlin Lapomarede

Tamarac,Florida

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Successful at promoting administrative tasks and customer satisfaction, and diligent attention to individual needs. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Pediatric Asssociates
12.2022 - 08.2024
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Beauty Advisor

Sephora
08.2022 - 02.2023
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.

Task Associate

Ulta Beauty Inc.
08.2021 - 08.2022
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Increased customer satisfaction with thorough product demonstrations and personalized advice.

Education

Paramedical Esthetician -

Boca Beauty Academy
Boca Raton, FL
06.2024

Bachelor of Arts - Communication Studies

Florida Atlantic University
Boca Raton, FL
12.2021

Skills

  • Customer Service
  • Problem-solving abilities
  • Appointment Scheduling
  • Organization and Multitasking
  • Payment Processing
  • Advanced facial techniques
  • Medical Recordkeeping
  • High-frequency machine use
  • Hair Removal
  • Laser Operation
  • Front Desk Operations
  • EMR / EHR
  • Microsoft Office

Certification

  • Dermalogica Clean Touch Certified
  • Barbicide Certified
  • Licensed Skin Care Specialist
  • Certified Clinical Electrologist (CCE)

Timeline

Medical Receptionist

Pediatric Asssociates
12.2022 - 08.2024

Beauty Advisor

Sephora
08.2022 - 02.2023

Task Associate

Ulta Beauty Inc.
08.2021 - 08.2022

Paramedical Esthetician -

Boca Beauty Academy

Bachelor of Arts - Communication Studies

Florida Atlantic University
Caitlin Lapomarede