MARIA OJEDA
Hamden,CT
Summary
Experienced Kitchen Manager bringing demonstrated success in developing and motivating strong restaurant teams to assist the customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Talented kitchen leader offer over 4 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Erector Brewing Collective Inc
New Haven, CT
03.2019 - Current
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Checked and tested foods to verify quality and temperature.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
Food Runner
Nolo
New Haven, CT
12.2018 - 07.2020
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cleared tables immediately after guests left in preparation for next party.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Answered questions from restaurant patrons regarding menu items.
Cook
Dalegna
New Haven, CT
12.2018 - 03.2019
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Maintained central standardized recipe and ingredient repository with nutritional and cost information.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
Hostess
Olea Restaurant
New Haven, CT
07.2017 - 10.2018
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Documented reservations and communicated changes to guests.
Homemaker and Companion
B&M HOMEAKING AND COMPANION SERVICES
West Haven, CT
03.2016 - 05.2017
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted elderly clients in daily activities, physical transfers and care for incontinence.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Coordinator's Assistant
B&M Homemaking And Companion
New Haven, CT
12.2016 - 02.2017
- Maintained master schedule and set up appointments.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Devised and implemented improvements to reporting procedures.
- Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
Assistant Vice President
CONSERMIN
QUITO, ECUADOR
02.2015 - 12.2015
- Facilitated creation of governance policy for adoption by board of directors and committee chairperson.
- Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership.
- Overhauled budgets and communication initiatives to reduce expenses for facility management.
- Reviewed incoming correspondence and drafted appropriate responses for CEO and other high-level stakeholders.
- Prepared and recorded meeting minutes and documented actions taken at board meetings, committee meetings and special sessions.
- Created new secure online portal for workers and implemented other new technology to improve interdepartmental communications.
- Developed reports and financial sheets for annual budgets and senior leadership goals.
Education
Associate of Science - Business Administration And Management
Gateway Community College
New Haven, CTAssociate of Science - International Business
University of America
EcuadorHigh School Diploma -
Antonio Neumane High School
Ecuador02.2013
Skills
- Portion Control
- Service Delivery Management
- Investigating Complaints
- Database Interface and Query Software
- Scheduling Staff
- Building Maintenance
- Health Code Compliance
- Monitoring Food Preparation
- Front of House Management
- Microsoft Office
- Time Management
- Budget Administration
Certification
- Certified Kitchen Manager, ServSafe - 2021-2026
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Kitchen Manager
Erector Brewing Collective Inc
03.2019 - Current
Food Runner
Nolo
12.2018 - 07.2020
Cook
Dalegna
12.2018 - 03.2019
Hostess
Olea Restaurant
07.2017 - 10.2018
Coordinator's Assistant
B&M Homemaking And Companion
12.2016 - 02.2017
Homemaker and Companion
B&M HOMEAKING AND COMPANION SERVICES
03.2016 - 05.2017
Assistant Vice President
CONSERMIN
02.2015 - 12.2015
Associate of Science - Business Administration And Management
Gateway Community College
Associate of Science - International Business
University of America
High School Diploma -
Antonio Neumane High School