JaDarius Jamal Turner
Clerk
Kansas City,MO
Summary
Dynamic professional with a proven track record at the Internal Revenue Service, adept in confidential document handling and enhancing workflow efficiency. Excelled in driving revenue growth and relationship management at Cosentino's Food Store, achieving a notable 20% boost in revenue. Skilled in contract negotiation and team collaboration, consistently exceeding performance targets.
Overview
6
6
years of professional experience
Work History
Clerk
Internal Revenue Service, IRS
03.2024 - 03.2025
- Confidential Document Handling – Maintained strict adherence to federal privacy regulations while managing sensitive financial data.
- Efficiency & Productivity – Consistently met or exceeded weekly processing quotas, improving workflow efficiency.
- Problem-Solving Expertise – Identified and resolved discrepancies in tax filings, reducing processing delays.
- Team Collaboration – Worked alongside auditors and senior staff to ensure timely case resolutions.
- Training & Knowledge Growth – Quickly adapted to IRS policy updates and trained new employees on processing best practices.
Sales Associate
Ace Hardware
04.2023 - 03.2024
- Customer Service Excellence – Assisted an average of 50+ customers daily, providing expert product recommendations and troubleshooting solutions.
- Sales Performance – Consistently exceeded sales goals by 10-20% through effective upselling and cross-selling techniques.
- Training & Leadership – Trained and mentored 5+ new associates, improving onboarding efficiency and team performance.
- Customer Retention – Received consistent positive feedback, contributing to repeat business and store loyalty.
Assistant Manager
Cosentino's Food Store
04.2019 - 12.2023
- Achieved a 10-15% increase in monthly sales through strategic marketing and upselling techniques.
- Implemented targeted sales campaign that resulted in a 20% boost in revenue over a quarter.
- Spearheaded a customer feedback initiative, resulting in a 30% improvement in satisfaction scores.
- Implementing cost-cutting measures that lead to a 5-15% reduction in departmental expenses.
Education
High School Diploma -
Paseo Acad. Of Performing Arts
Kansas City, MO06.2020
Skills
Customer satisfaction
Results Driven
Efficient Cash Processing
Team leadership
Strategic Decision-Making
Sales trends
Effective Time Management
Resolution Strategy Development
Customer Engagement Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Clerk
Internal Revenue Service, IRS
03.2024 - 03.2025
Sales Associate
Ace Hardware
04.2023 - 03.2024
Assistant Manager
Cosentino's Food Store
04.2019 - 12.2023
High School Diploma -
Paseo Acad. Of Performing Arts
Accomplishments
- Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
- Improved pricing structures, leading to a 15% improvement in overall profit margins.
- Identified and capitalized on upsell opportunities, resulting in a 30% growth in account size.
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