Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marianne Falls

Lake Arthur,LA

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

5
5
years of professional experience

Work History

Crew Member

Wendys Restaurant
10.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Digital Personal Shopper

Walmart Supercenter
06.2023 - 09.2024
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Organized clothing racks, shelves, and displays in the store according to size, color, and style.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Inspected returned merchandise for damage or defects before placing it back on display.
  • Stocked shelves with newly received merchandise according to established guidelines.
  • Tracked customer feedback through surveys or other methods in order to improve services offered.
  • Secured and stored items until customer pickup.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Followed proper procedures when accepting returns or exchanging items for customers.
  • Completed pickup and shopping orders for customers within local area.
  • Satisfied customers with quick, accurate service under tight deadlines.

Cashier

Walmart Supercenter
01.2022 - 02.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Shift Leader

Sonic DriveIn
01.2020 - 12.2021
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.

Cashier

McDonald's
06.2021 - 08.2021
  • Processed payments, gave change and issued receipts for orders.
  • Greeted customers and provided friendly customer service.
  • Operated cash registers, credit card machines and other related equipment accurately.
  • Maintained cleanliness of work area throughout shift.
  • Answered customer inquiries regarding menu items, prices, promotions and special offers.
  • Handled customer complaints in a professional manner while following company policies and procedures.
  • Adhered to all food safety regulations including proper storage of products and temperature control guidelines.

Education

General Knowledge

Lake Arthur High School

Skills

  • Customer Service
  • Flexible Schedule
  • Online Order Processing
  • Payment Processing
  • Phone Etiquette
  • Dependable and reliable
  • Portion Control
  • Cleaning and sanitization
  • Money Handling
  • Time Management
  • Order Accuracy
  • Operating fryers and grills
  • Food safety knowledge
  • Stocking supplies
  • Preparing ingredients

Timeline

Crew Member

Wendys Restaurant
10.2024 - Current

Digital Personal Shopper

Walmart Supercenter
06.2023 - 09.2024

Cashier

Walmart Supercenter
01.2022 - 02.2022

Cashier

McDonald's
06.2021 - 08.2021

Shift Leader

Sonic DriveIn
01.2020 - 12.2021

General Knowledge

Lake Arthur High School

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