Dennell Johnson
Bladensburg,Maryland
Summary
Detail-oriented Certified Pharmacy Technician with expertise in retail, as well as clinical functions developed over 24 years of industry experience. Execute both clinical and retail functions proficiently to drive customer satisfaction.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Medstar Washington Hospital Center
Washington, DC
10.2015 - Current
- Stocked, labeled and inventoried medication to keep accurate records.
- Counted, measured, and compounded medications following standard procedures.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Coordinated verification and filling of more than 900 daily prescriptions in high-volume clinical pharmacy environment.
Certified Pharmacy Technician
Ahold USA
Washington, DC
08.2013 - 10.2015
- Stocked, labeled and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Reviewed and verified customer information and insurance provider information.
- Counted, measured, and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume retail pharmacy environment
Certified Pharmacy Technician
CVS Pharmacy
Washington, DC
08.1998 - 08.2013
- Stocked, labeled and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Reviewed and verified customer information and insurance provider information.
- Counted, measured, and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Coordinated verification and filling of more than 1500 daily prescriptions in high-volume retail pharmacy environment
Education
High School Diploma -
Archbishop John Carroll
Washington, DC05.1990
Skills
- Answering and Routing Calls
- Detail-Oriented
- Verbal and Written Communication
- Customer Service
- Data Entry
- IV Pack Preparation
- Attention to Detail
- Resolving Complaints
- Medical Insurance Claims Processing
Certification
PTCB certified , 2012-present
DC Registration with DOH board of pharmacy
Timeline
Certified Pharmacy Technician
Medstar Washington Hospital Center
10.2015 - Current
Certified Pharmacy Technician
Ahold USA
08.2013 - 10.2015
Certified Pharmacy Technician
CVS Pharmacy
08.1998 - 08.2013
High School Diploma -
Archbishop John Carroll