Reliable and upbeat worker, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Sales
Rebel Rags
Oxford, MS
10.2024 - Current
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Helped customers find specific products, answered questions, and offered product advice.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Assessed customer needs to provide assistance and information on product features.
Developed trusting relationships with customers by making personal connections.
Waitress
H. D. Gibbes & Sons
Learned, MS
06.2023 - Current
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Answered customers' questions, recommended items, and recorded order information.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Law Internship Student
John Allen Derivaux Jr.
Vicksburg, MS
08.2024 - 08.2025
Developed and implemented communications strategies for various projects.
Shadowed staff and learned advanced work.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Updated and maintained databases with current information.
Sales Representative
Sassafras, Fine China and Gift Shop
Vicksburg, MS
09.2021 - 08.2022
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Developed strong rapport with customers and created positive impression of business.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Engaged in friendly conversation with customer to better uncover individual needs.
Built customer loyalty and retention by delivering excellent shopping experiences.
Created inviting environment for customers by maintaining store organization and cleanliness.
Managed efficient cash register operations.
Gift Wrapped wedding china and gifts.
Unpacked new merchandise and handled shipping when a product came damaged.
Education
Bachelor of Arts - History And Political Science
University of Mississippi
University, MS
05.2026
Warren Central High School
Vicksburg, MS
05.2022
Skills
Customer Service
Strong multitasking
Problem-Solving
Attention to Detail
Team Player
Customer Relationship Building
Friendly and Helpful
Creative Thinking
Honest and Dependable
Timeline
Sales
Rebel Rags
10.2024 - Current
Law Internship Student
John Allen Derivaux Jr.
08.2024 - 08.2025
Waitress
H. D. Gibbes & Sons
06.2023 - Current
Sales Representative
Sassafras, Fine China and Gift Shop
09.2021 - 08.2022
Bachelor of Arts - History And Political Science
University of Mississippi
Warren Central High School
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