Krista Stockard
Kansas City,MO
Summary
Talented office associate skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. I have experience in office, sales and clinic settings. I excel at balancing the needs of the customers to that of the business. Excited to work hard and be a contributing factor to a well functioning team.
Overview
16
16
years of professional experience
Work History
Leasing Consultant
Mission Rock Residential
04.2021 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Maintained an average closing ratio over the previous three calendar years of 44.6%.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Provided continued resident support to ensure resident retention, with an average renewal rate of 71% over the last calendar year.
Sales Representative
T-Mobile
12.2013 - 04.2018
- Overcame objections with effective product demonstrations and persuasive communication skills
- Maximized customer satisfaction by quickly responding to any concern or request
- Determined customers' needs based on sales calls and face-to-face meetings
- Assisted customers with sales and service needs
- Met and exceeded an intricate monthly sales quota regularly
- Consistently demonstrated efficient and empathetic customer service skills.
Sales Representative
AT&T
12.2012 - 12.2013
- Pursued contacts, obtaining leads from diverse pipelines and maintaining strong conversion rates
- Capitalized on market opportunities consistently, monitoring competitor actions to understand trends
- Improved profitability of existing accounts by continuously reviewing opportunities, identifying key personnel, and building strong connections
- Delivered exceptional sales support by staying current on product and service offerings and company processes.
Assistant Cashier Manager
Barnes and Noble
09.2008 - 12.2013
- Helped prepare for new product lines and seasonal changes by consolidating products and setting up clearance sections
- Processed customer transactions by cash, card, and mobile pay
- Maintained accurate inventory numbers with regular cycle counting and quarterly audit assistance
- Assisted in scheduling and employee management
- Maintained monthly sales quota for existing membership program.
Education
Bachelors Of Health Science -
Everglades University
Boca Raton, FLSkills
- Customer relations
- Recordkeeping
- Account servicing
- Troubleshooting techniques
- Detail oriented
- Time management
- Administrative support
Accomplishments
- Property of the Year - 2022 - Mission Rock Residential
- Graduated Summa Cum Laude from Everglades University
Additional Information
- Worked as a Representative at Americorps, Women is distress to aid in fundraising and community events for those affected by domestic violence.
- Pursued a Masters degree in Traditional Chinese Medicine at Pacific College of Health Science from 2018-2021.
- Annual contributor to Pay it Forward Valpo, to aid in fundraising to provide low income families with necessities such as clothing, furniture and school supplies.
- Successfully run a pet sitting business, maintaining a steady flow of customers through personalized care and referrals.
Timeline
Leasing Consultant
Mission Rock Residential
04.2021 - Current
Sales Representative
T-Mobile
12.2013 - 04.2018
Sales Representative
AT&T
12.2012 - 12.2013
Assistant Cashier Manager
Barnes and Noble
09.2008 - 12.2013
Bachelors Of Health Science -
Everglades University
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