Faridun Nigmatilloev
Brooklyn,NY
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my tenure at Wingstop. Skilled in customer service and time management, I excel in fast-paced environments, driving efficiency and fostering teamwork. Achieved significant improvements in service delivery by leveraging problem-solving abilities and clear communication.
Overview
6
6
years of professional experience
Work History
Crew Member
Wingstop
240 Flatbush Ave, Brooklyn, Ny 11217
08.2023 - 01.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Delivery Courier
The Medicine Chest LLC
4407 15th Ave Brooklyn, Ny 11219
06.2020 - 05.2022
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
Delivery Courier
Fish To Dish
5015 16th Ave Brooklyn, NY 11204
10.2019 - 04.2020
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
Crew Member
Ice Cream Center
4511 13th Ave Brooklyn NY, 11219
09.2017 - 09.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Franklin Delano Roosevelt High School
5800 20th Ave, Brooklyn, Ny 1120406.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cleaning
- Customer Engagement
- Taking Orders
- Interactive communication skills
- Integrity and Honesty
Timeline
Crew Member
Wingstop
08.2023 - 01.2024
Delivery Courier
The Medicine Chest LLC
06.2020 - 05.2022
Delivery Courier
Fish To Dish
10.2019 - 04.2020
Crew Member
Ice Cream Center
09.2017 - 09.2019
High School Diploma -
Franklin Delano Roosevelt High School