To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Sales Expert
Mobily LLC
02.2022 - Current
Assist the Retail Store Manager in planning and implementing strategies to attract customers
Coordinate daily customer service operations (e.g., sales processes, orders and payments)
Track the progress of weekly, monthly, quarterly and annual objectives
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff to perform their best
Coach and support new and existing Sales Associates
Monitor retail operating costs, budgets and resources
Suggest sales training programs and techniques
Communicate with clients and evaluate their needs
Analyze consumer behavior and adjust product positioning
Handle complaints from customers
Research emerging products and use information to update the store’s merchandise.
Sales Expert
My Wireless
02.2021 - 01.2022
Assist the Retail Store Manager in planning and implementing strategies to attract customers
Coordinate daily customer service operations (e.g., sales processes, orders and payments)
Track the progress of weekly, monthly, quarterly and annual objectives
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff to perform their best
Coach and support new and existing Sales Associates
Monitor retail operating costs, budgets and resources
Suggest sales training programs and techniques
Communicate with clients and evaluate their needs
Analyze consumer behavior and adjust product positioning
Handle complaints from customers
Research emerging products and use information to update the store’s merchandise.
Sales Expert
Wireless Advocates
08.2020
Assist the Retail Store Manager in planning and implementing strategies to attract customers
Coordinate daily customer service operations (e.g., sales processes, orders and payments)
Track the progress of weekly, monthly, quarterly and annual objectives
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff to perform their best
Coach and support new and existing Sales Associates
Monitor retail operating costs, budgets and resources
Suggest sales training programs and techniques
Communicate with clients and evaluate their needs
Analyze consumer behavior and adjust product positioning
Handle complaints from customers
Research emerging products and use information to update the store’s merchandise.
Sales Consultant
Sprint
02.2017 - 10.2019
Assist the Retail Store Manager in planning and implementing strategies to attract customers
Coordinate daily customer service operations (e.g., sales processes, orders and payments)
Track the progress of weekly, monthly, quarterly and annual objectives
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff to perform their best
Coach and support new and existing Sales Associates
Monitor retail operating costs, budgets and resources
Suggest sales training programs and techniques
Communicate with clients and evaluate their needs
Analyze consumer behavior and adjust product positioning
Handle complaints from customers
Research emerging products and use information to update the store’s merchandise.
Education
Bachelor of Science - Marketing
University of Phoenix
Tempe, AZ
07.2014
Bachelor Science in Business - Business Administration (Marketing)
Skills
CRM Management
Objection handling
Lead Qualification
Strategic Prospecting
Upselling and Cross Selling
Sales Closing Techniques
Customer Service
Sales consultation
Product and service knowledge
Customer Relations
Sales Presentations
Languages
Spanish
Full Professional
Timeline
Sales Expert
Mobily LLC
02.2022 - Current
Sales Expert
My Wireless
02.2021 - 01.2022
Sales Expert
Wireless Advocates
08.2020
Sales Consultant
Sprint
02.2017 - 10.2019
Bachelor of Science - Marketing
University of Phoenix
Bachelor Science in Business - Business Administration (Marketing)