Alison Veruto
Clarksville,TN
Summary
Proven leader with a strong work ethic and team leadership qualities, honed through roles at Fortera Credit Union and the US Army. Excelled in high-stakes environments, ensuring secure, efficient operations and stellar customer service. Skilled in cash handling and collaboration, consistently achieving positive outcomes and enhancing team efficiency.
Overview
5
5
years of professional experience
Work History
Senior Teller
Fortera Credit Union
Clarksville, TN
04.2022 - Current
- Resolved complex customer issues promptly and professionally, maintaining a focus on achieving positive outcomes for both the client and the bank.
- Delivered exceptional service while managing high-volume cash transactions during peak business hours without compromising accuracy or efficiency levels.
- Conducted thorough audits of teller cash drawers, vaults, and ATMs, contributing to branch compliance with internal controls and regulatory standards.
- Managed overdraft reports and performed audits.
- Meticulously monitored cash drawer activity, ensuring accuracy in transaction processing and adherence to strict security protocols.
Vault Clerk
Atm Solutions
Nashville, TN
06.2021 - 03.2022
- Maintained consistent communication with other departments to facilitate smooth coordination related to shared responsibilities involving items stored in the vault.
- Updated, corrected and filed documentation for bank records and compliance purposes.
- Processed transactions for floor staff and documented actions according to bank procedures.
- Facilitated efficient retrieval process, ensuring timely access to requested items for authorized personnel only.
- Gathered and counted amounts for shipment off of bank premises.
- Prepared outgoing orders on behalf of customers and tellers.
Military Police Officer
US Army
Fort Riley North, KS
03.2019 - 03.2021
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
- Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
Education
Some College - Liberal Arts And General Studies
SUNY Broome Community College
Binghamton, NY09.2018
Skills
- Strong Work Ethic
- Efficient Task Prioritization
- Collaboration and Teamwork
- Empathy and patience
- Team Leadership Qualities
- Cash Handling
Timeline
Senior Teller
Fortera Credit Union
04.2022 - Current
Vault Clerk
Atm Solutions
06.2021 - 03.2022
Military Police Officer
US Army
03.2019 - 03.2021
Some College - Liberal Arts And General Studies
SUNY Broome Community College