Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Vicki Biesk

Waddell,AZ

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Oracle Corporation
Phoenix, AZ
09.2000 - 01.2005
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Maintained staff directory and company policy handbook for human resources department.

Customer Service Representative

Kmartcorp
Phoenix, AZ
07.2001 - 08.2004
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Education

High School Diploma -

Sunnyslope High School
Phoenix, AZ

Skills

  • Multi-Line Telephone Systems
  • Meticulous Attention to Detail
  • Ease with Computers and Technology
  • Schedule Management
  • Task Prioritization
  • Microsoft Office Suite
  • Document and File Management
  • Multitasking and Time Management
  • Professional and Courteous
  • Strong Organizational Skills
  • Electronic Records Management

Timeline

Customer Service Representative

Kmartcorp
07.2001 - 08.2004

Administrative Assistant

Oracle Corporation
09.2000 - 01.2005

High School Diploma -

Sunnyslope High School

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Vicki Biesk