Welcoming and organized professional with strong administrative skills. Skilled in engaging with patrons and supporting event programming. Ready to create a positive experience for guests and improve service delivery.
Overview
2025
2025
years of professional experience
Work History
Front Desk Representative
Community Connections Healthcare Services
Greeted clients and visitors, ensuring a welcoming atmosphere at reception area.
Managed multi-line phone system, routing calls and taking messages accurately.
Scheduled appointments for patients, coordinating with healthcare providers efficiently.
Maintained patient records and confidential information in compliance with HIPAA regulations.
Teen Aide
DC Public Library
2024.06 - 2024.09
Assisted patrons with locating and checking out library materials.
Supported programming by setting up event spaces and preparing materials for activities.
Engaged with teens to promote library resources and services effectively.
Organized and maintained the teen section, ensuring a welcoming environment.