Aaliyah Elder
Westland,MI
Summary
Supports customers by resolving complex issues, maintaining accurate records, and following company policies. Builds strong satisfaction through clear communication, cross-department coordination, and reliable service across high-volume accounts and sales interactions.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Comcast
09.2022 - Current
- Conducts assessments to tailor solutions for diverse client requirements.
- Guided clients in selecting tailored products based on unique needs, ensuring high satisfaction upon purchase.
- Partnered with team members to optimize sales strategies and improve customer engagement.
- Cultivated in-depth product knowledge to resolve customer inquiries and concerns efficiently.
Assistant Teacher
Little Tree Huggers Child Care
08.2021 - 09.2022
- Assists lead teacher in implementing curriculum and adapting lessons to meet individual student needs.
- Monitored student progress and provided feedback to enhance educational experiences and outcomes for individual learners.
- Fosters a nurturing atmosphere that promoted social, emotional, and cognitive development in children.
- Prepared instructional materials and organized learning environments to support engaging classroom activities.
Customer Service Desk Associate
Walmart
08.2020 - 08.2021
- Resolves customer inquiries to ensure satisfaction and foster loyalty.
- Manages product returns and exchanges per company policies to maintain compliance.
- Train new associates on customer service protocols and systems.
- Streamlines communication between departments to improve service delivery.
Education
High School Diploma -
John Glenn Highschool
Westland, MI06-2020
Skills
- Sales Strategy Development
- Sales Process Optimization
- Client Relationship Management
- Compliance & Policy Adherence
- Compliance & Policy Adherence
- Document review
- Time management
- Problem resolution
- Written & Verbal Communication
Accomplishments
- Victory Legue, Q2 2026
Timeline
Sales Consultant
Comcast
09.2022 - Current
Assistant Teacher
Little Tree Huggers Child Care
08.2021 - 09.2022
Customer Service Desk Associate
Walmart
08.2020 - 08.2021
High School Diploma -
John Glenn Highschool